
Audi Indianapolis
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Excellent service always I came in w/ a flat tire & no appointment on a Monday morning. The Service Dept. was able to fit me in, patch my tire, & get me back on my way within I came in w/ a flat tire & no appointment on a Monday morning. The Service Dept. was able to fit me in, patch my tire, & get me back on my way within a short amount of time. They are always so organized & repairs happen very efficiently w/ constant communication during the process. Audi is on top of their game & I have no reason to go anywhere else! More
Could not have been better I was not necessarily in the market for an Audi, but their selection of available cars that I was interested in was top notch especially for Indy. Th I was not necessarily in the market for an Audi, but their selection of available cars that I was interested in was top notch especially for Indy. The dealership ambiance was quite inviting and my sales rep was knowledgeable about the car. I research vehicles I’m interested in before walking into a dealership. When the salesperson can add to my knowledge base, that’s significant. The whole process of purchasing the vehicle was stress-free. It was the most enjoyable purchase in 28 years of buying cars. More
Recall work done. It took quite a while to get my car in, but once I took it in the repair was done quickly. The bad part is there is another recall, but they didn’t h It took quite a while to get my car in, but once I took it in the repair was done quickly. The bad part is there is another recall, but they didn’t have the parts so I have to bring it back. More
Great Experience - Start to Finish My A6 was approaching its end of warranty period, and I was looking for something a bit taller. Rob Graves and everyone at Audi Indianapolis did a gr My A6 was approaching its end of warranty period, and I was looking for something a bit taller. Rob Graves and everyone at Audi Indianapolis did a great job in the transaction, from giving me a fair price on my old vehicle and finding the right Q5 with all the features I needed. Great folks to deal with, especially Neil Brenner, the Business Manager. More
Customer Centric The service team is top notch. I have been a customer for more than 10 years and have never had a bad experience with them. They are knowledgeable and The service team is top notch. I have been a customer for more than 10 years and have never had a bad experience with them. They are knowledgeable and helpful and don’t try to sell me on unnecessary products or services. I highly recommend Audi Indianapolis More
Oil change and inspection Great customer service as always. Professional and efficient. It is a quick in and out, loaner car always available. Regardless of how busy they are Great customer service as always. Professional and efficient. It is a quick in and out, loaner car always available. Regardless of how busy they are they treat you like you are the only one there. More
Mediocre experience The salesman was helpful in pointing out the features of the cars I was interested in looking at during several test drives I took and was knowledgeab The salesman was helpful in pointing out the features of the cars I was interested in looking at during several test drives I took and was knowledgeable. I have bought two consecutive vehicles from this dealership. My biggest complaint is that both times, I feel they were willing to offer less for my trade-in than I feel I should have received. Most recently, this was by noting it had been in a prior accident. But then I noticed they must have not had any problem selling it because it never appeared on their website as a used vehicle (it was in excellent condition, well cared- for and regularly maintained, but they still offered me less than the Kelley blue book value by talking it down). Also, I was told on my test drive that they were dealing on the car I bought because they it was being redesigned for 2019, but then they came off the sale price just a small amount and I was told "well they really aren't dealing that much". They try to squeeze every penny out of the customer. More
Audi A8 repair I left my car for repair overnight .Next day still I have to wait for about an hour before I can pick up my car. Inspite of coupon $99 for oil filter I left my car for repair overnight .Next day still I have to wait for about an hour before I can pick up my car. Inspite of coupon $99 for oil filter change I was charged about $200 More
Good experience Inquired on a used car over the phone and gave me a great discount off the asking price. Placed a deposit and then Greyhound it from Cleveland to Ind Inquired on a used car over the phone and gave me a great discount off the asking price. Placed a deposit and then Greyhound it from Cleveland to Indianapolis to complete the purchase. Smooth buying process and highly recommend. Justin Lee was a pleasure to work with as well. More
They were professional, efficient and friendly! I was very impressed with Tom Wood Audi. Although I was purchasing a used vehicle of a different make, they treated me like I was buying the most exp I was very impressed with Tom Wood Audi. Although I was purchasing a used vehicle of a different make, they treated me like I was buying the most expensive, new Audi off of their showroom floor. I got a great car at a great price and was confident that I was getting a dependable vehicle that looks great and will last me for years to come. More