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Audi Indianapolis
Indianapolis, IN
504 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 504 reviews
November 13, 2018
Outstanding The dealership was clean and professional and staff started taking care of the reason for my visit immediately on entering the service Bay Area. The w The dealership was clean and professional and staff started taking care of the reason for my visit immediately on entering the service Bay Area. The waiting area offered amenities like coffee and snacks. More
by ScubaBlue
Employees Worked With
Justin Locke, Thuan Phung
November 08, 2018
Great! Chris and the Audi service Dept is why I continue to buy Audi’s. Chris went up and above as always to get my car serviced. Chris and the Audi service Dept is why I continue to buy Audi’s. Chris went up and above as always to get my car serviced. More
by Gracie
Employees Worked With
Chris in service
November 08, 2018
A professional, straightforward experience. Walked in after seeing a car I wanted off their website and they found it and took me to it right away. After a solid test drive, I was able to finan Walked in after seeing a car I wanted off their website and they found it and took me to it right away. After a solid test drive, I was able to finance for the price I saw online and the entire process was seamless and everyone there was pleasant and professional. More
by zeussport11
Employees Worked With
Bruce Peterson
November 07, 2018
Audi Q5 Very good customer service and open discussion around the rates. Excellent explanation of the vehicle and comparison against other similar vehicles. O Very good customer service and open discussion around the rates. Excellent explanation of the vehicle and comparison against other similar vehicles. Our sales person was very friendly. More
by sthangarajan
Employees Worked With
November 05, 2018
Consistently exceeds expectations! I dropped my car off and was driving off in a loaner vehicle within 10 minutes. Maintenance was completed timely and my car was returned to me cleaner I dropped my car off and was driving off in a loaner vehicle within 10 minutes. Maintenance was completed timely and my car was returned to me cleaner than I left it, In the 15 years I’ve been a customer, I’ve never had a bad experience with their service team. Highly recommend! More
by Jkay
Employees Worked With
Mike Solis
November 01, 2018
Tom Wood Audi Our past experiences with Tom Wood Audi have always made us feel like the customer never matters. The person who scheduled my appointment over the ph Our past experiences with Tom Wood Audi have always made us feel like the customer never matters. The person who scheduled my appointment over the phone was very rude & unhelpful. I had to wait 12 days to get an appointment for service. However on the day I dropped off the car there was noticeable improvement on customer service. I was taken care of right away and got a loaner car immediately. More
by SHB
Employees Worked With
Darrick Thames
October 31, 2018
Ease of trade & lease We have purchased or leased multiple Audi’s from Audi Indianapolis and have always been happy with all of our experiences. Moreover, Rob Graves provid We have purchased or leased multiple Audi’s from Audi Indianapolis and have always been happy with all of our experiences. Moreover, Rob Graves provides hassle- free help with obtaining a new Audi. He is consummate professional who anticipates his clients needs. More
by My Audi
October 30, 2018
Quick and efficient Vu is wonderful to work with and I am very pleased to have him as my advisor. He has great attention to detail and is very accommodating and consumer Vu is wonderful to work with and I am very pleased to have him as my advisor. He has great attention to detail and is very accommodating and consumer oriented. More
by KP
Employees Worked With
Vu Tran
October 30, 2018
SQ5 Purchase Second vehicle purchased here in the past four months, and the experience was terrific. Todd Crte was a pleasure to deal with and he and the Audi team Second vehicle purchased here in the past four months, and the experience was terrific. Todd Crte was a pleasure to deal with and he and the Audi team need around the vehicle within two hours. Much appreciated. We will be back, yet not for a few years. More
by Osbo5
Employees Worked With
Todd Carte
October 25, 2018
Great service, Bruce was our guy and he made the whole process easy and straight forward. Car was delivered faster than expected and im very happy with it. service, Bruce was our guy and he made the whole process easy and straight forward. Car was delivered faster than expected and im very happy with it. More
by GCrs3
Employees Worked With
Bruce Peterson
