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Audi Indianapolis

Indianapolis, IN

4.6
494 Reviews
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4610B E 96th St

Indianapolis, IN

46240

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Showing 494 reviews

June 14, 2024

Easy to work with and the service advisors are highly experienced. They seem to appreciate my older car as much as I do. More

by GoodDesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Andrew in Service.
Jun 17, 2024 -

Audi Indianapolis responded

Thank you for sharing your positive experience! We're glad to hear our service advisors at Audi Indianapolis took great care of both you and your car. We appreciate the support!

June 14, 2024

I have always had present experiences with sales and service at this dealer The service writers go out of their way to help me. More

by Rhall7262
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Nobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Audi Indianapolis responded

Thank you for sharing your positive experiences with the sales and service teams at Audi Indianapolis! We're glad to hear our service writers have been helpful. We appreciate your support!

June 05, 2024

I had to get my yearly service could onlyDo it on Saturday Had a 8:00 a.m. appointment Stephen took care of all of the concerns i had with my A6 he set me up with a loaner Q5 for the weekend (SWEET!! More

by max1gr2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Snodgrass 5 Stars!!!
Jun 06, 2024 -

Audi Indianapolis responded

Thanks for sharing your experience, Max! We're delighted to hear that Stephen and the Audi Indianapolis team provided top-notch service and took care of all your needs. Enjoy driving your Audi A6, and we look forward to seeing you again!

Jun 06, 2024 -

Audi Indianapolis responded

Thanks for sharing your experience, Max! We're delighted to hear that Stephen and the Audi Indianapolis team provided top-notch service and took care of all your needs. Enjoy driving your Audi A6, and we look forward to seeing you again!

May 18, 2024

Excellent service to obtain the perfect car for my family. Great trade in value too. More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Audi Indianapolis responded

We are so happy that our Audi Indianapolis team earned your five stars. Thanks, Tom! Wishing you and your family many safe and happy miles ahead in your new ride!

May 09, 2024

Took our Q7 in for scheduled maintenance. Rachael greeted me right away and walked through the services in the scheduled maintenance. Also showed me how the new scan of your vehicle looks at More

by MAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael Woods
May 10, 2024 -

Audi Indianapolis responded

We're delighted to know that you had a positive experience with Rachael during your Audi Q7's scheduled maintenance at Audi Indianapolis. It sounds like the new vehicle scan feature was helpful! Thanks for choosing us and sharing this review!

May 04, 2024

Quickly greeted. Efficient intake. Clean and pleasant waiting area. Good service. On time appointment. Friendly. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gillespie
May 06, 2024 -

Audi Indianapolis responded

We're glad to know you had a positive experience at Audi Indianapolis! It's great that our team was able to provide efficient and friendly service. Thanks for the review, we appreciate it!

March 11, 2024

Purchase a Jeep Grand Cherokee L 2 years ago at 7500 miles only driven it to 15,900 miles and check engine light has come on twice, the car stalls on the highway (dealership I took it to drove it 10 mil More

by singhgurpreet.ba
Recommend Dealer
No
Employees Worked With
Joe LeBlanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Audi Indianapolis responded

I'm truly sorry to read about the issues you've been experiencing with your Jeep. It's concerning that these problems persist despite multiple visits to an authorized repair dealership. I understand how frustrating this must be, especially considering the vehicle's value and its importance for your daily commute. Please reach out so we can discuss this further and find a suitable solution together - it is our priority to ensure all of our customers are satisfied with their purchases. Thank you, Neil Brenner - Sales Manager - 317-848-3279

February 22, 2024

Joe LeBlanc treats us like we are his only customers. We’ve bought two Audis from him, and he explains the complicated systems very well. He attends to every small detail. We highly recommend him. More

by IndyJayne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Moyer
Feb 22, 2024 -

Audi Indianapolis responded

It's great to know that Joe has been able to provide you with such detailed and personalized service. We're glad he could make your Audi Indianapolis experience a positive one!

February 21, 2024

PLEASE AVOID AT ALL COSTS. Purchased a 911 Porsche from Audi Indianapolis two weeks ago, only to discover it's an expensive lemon. My salesman Greg Pirinelli despite promises o More

by eliasp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rod Ingalls
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Pirinelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Kern, Jim Kaczka
Feb 21, 2024 -

Audi Indianapolis responded

Elias, I'm really sorry to read about your experience. This is not the kind of service we aim for and it's clear that we've let you down here. It is important to us that our customers feel confident in their purchases and I apologize that you have been left with a different impression. We take these matters and your safety very seriously and I would like to step in so that we can work towards a resolution together. Please reach out at your earliest convenience so we can discuss this further. Thank you, Jim Kaczka - Used Car Manager - 317-848-4590

November 28, 2023

Efficient and friendly staff. They will always greet you at the bay and when you come through the doors. Never had an issue and they are always quick to respond or help with whate More

by garciacri94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Woods
Nov 28, 2023 -

Audi Indianapolis responded

We're so glad to know you've had consistently positive experiences with our team at Audi Indianapolis. We strive for efficiency and friendliness in all that we do! Thanks for the review!

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