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Audi Indianapolis
Indianapolis, IN
499 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 499 reviews
August 22, 2021
My experiences with Audi Indy service department have always been excellent. Justin was able to work me into their busy schedule for routine maintenance. Work is always done fast and thorough. always been excellent. Justin was able to work me into their busy schedule for routine maintenance. Work is always done fast and thorough. More
by Jwittkamper
Employees Worked With
Justin G. Service dept.
August 20, 2021
Justin (Service Advisor) did a great job informing of the repairs necessary and getting the work completed in a timely manner. Explained additional work that was recommended and offered contact information w repairs necessary and getting the work completed in a timely manner. Explained additional work that was recommended and offered contact information when scheduling future visits to Service department. More
by wbaron3
Employees Worked With
Justin Gillespie
August 18, 2021
Service was great! My Service Agent Mike Solis was wonderful to work with, very professional, explained the process and kept me informed every step of the way! wonderful to work with, very professional, explained the process and kept me informed every step of the way! More
by Khancock
Employees Worked With
Justin Locke
August 13, 2021
Austin (rep who helped me) was thorough in explaining results of diagnosis and pleasant to work with…. Waiting area (upstairs area) was quiet and coffee area appreciated. results of diagnosis and pleasant to work with…. Waiting area (upstairs area) was quiet and coffee area appreciated. More
by Rwapple
Employees Worked With
Austin Thomason
August 12, 2021
Dale Ehlerding did a great job getting me into the Audi I wanted. I needed a vehicle quickly, Dale helped me find what I wanted, he located the car and got it a good price. It was a great experience over al wanted. I needed a vehicle quickly, Dale helped me find what I wanted, he located the car and got it a good price. It was a great experience over all. More
by Karl
Employees Worked With
Dale Ehlerding
July 27, 2021
Very friendly and completed all service request! Excellent! I was early and you still scheduled me in and this was appreciated. Waiting area was perfect too! Excellent! I was early and you still scheduled me in and this was appreciated. Waiting area was perfect too! More
by Anne. Taylor
Employees Worked With
Michael Solis
July 26, 2021
Amazing customer service. Mark and Donny went above and beyond. Personally drove to my car and help to gain access on a Saturday - 30 minutes before closing - had a half eaten banana in there and wallet an beyond. Personally drove to my car and help to gain access on a Saturday - 30 minutes before closing - had a half eaten banana in there and wallet and cell phone. If they had not show. Up my car would have sat there for hours for a tow and not be able to be evaluated till Monday. Come to find out someone had taken my key vs car issue and I had theirs… they then helped track that person down via their VIN and customer database so we could swap keys. My whole weekend would have been ruined if they had not helped. More
by vbhusky
Employees Worked With
Mark!!!, Donnie Jones
July 16, 2021
Dennis, was absolutely wonderful to work with this is my second car that I have purchased from a Tom Wood dealership. I was approved the same day picked up my car on Saturday I would highly recommend Tom Wo second car that I have purchased from a Tom Wood dealership. I was approved the same day picked up my car on Saturday I would highly recommend Tom Wood More
by morrisoncb
Employees Worked With
Heather in The finance department was absolutely wonderful to work with as well, Dennis Buterbaugh
