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Audi Indianapolis

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
4.6
497 Reviews
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4610B E 96th St

Indianapolis, IN

46240

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Showing 497 reviews

November 23, 2021

Ben Robbins is an excellent service consultant. The dealership took care of my issue promply. I highly recommend them More

by Morrisjeffreyd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Robbins
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Nov 24, 2021 -

Audi Indianapolis responded

It's great to hear that Ben was wonderful to work with. We are happy that we could take care of your vehicle's issue. The entire Audi Indianapolis team appreciates this review.

November 15, 2021

Professional, reliable, and timely service. Explains service repair needs and costs ahead of time. Setting allows for work while waiting for repair. More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Justin
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Nov 16, 2021 -

Audi Indianapolis responded

Mel - Thank you for the many kind words! We are very glad to hear that you had a positive experience working with our service team. Hope to see you next time at Audi Indianapolis!

November 09, 2021

Service manager explained all work planned for the day and addressed other issues that were not on the recall. More

by Dyer.rip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 11, 2021 -

Audi Indianapolis responded

We are happy to hear our team delivered such communicative, top-notch service! Thank you for choosing Audi Indianapolis and for sharing your positive experience. See you next time!

November 01, 2021

I bought an Audi Q8 from them and I live in a different state. Everyone was very professional and polite. The process was smooth as well More

by Sas1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Long
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Nov 01, 2021 -

Audi Indianapolis responded

Congrats on your Audi Q8! We're pleased that our team was professional and polite. See you again next time.

November 01, 2021

The 40k service for my 2018 Q5 was performed. Thanks Austin and mechanics in the service garage - great job. More

by johnbpierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
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Nov 01, 2021 -

Audi Indianapolis responded

John, thanks for trusting Audi Indianapolis with your Audi Q5's 40,000-mile service! We hope to see you back again for your future maintenance needs. Have a great day!

October 29, 2021

Knowledgeable and friendly people that will work with you, whether it be a purchase, lease or service. More

by mchl.ksslr@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Locke
Report | Print
Oct 29, 2021 -

Audi Indianapolis responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with the Audi Indianapolis team. Drive safely, and we hope to see you back down the road!

October 27, 2021

Josh was very polite ,answered all questions and was very helpful. Also, the test drive went very well More

by Ethel Mertz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Kern
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Oct 28, 2021 -

Audi Indianapolis responded

Ethel, we are thrilled that you had such a positive experience working with Josh and the team! Thank you for trusting Audi Indianapolis with your business, we hope to see you again down the road. Enjoy the ride!

October 27, 2021

Service rep of Audi by phone talked me thru resolving a false indicator light that wouldn’t go off. Great timesaver and excellent communication effort by the rep. Saved me a trip to the dealership. More

by Mikesnoone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 28, 2021 -

Audi Indianapolis responded

Hi Mike - We are thrilled that our team could be of assistance! Thank you for choosing Audi Indianapolis and for taking the time to share your positive feedback. We hope to work with you on your future service needs!

October 21, 2021

Ben was great, service was quick through on both of my vehicles. I would recommend the dealership to anyone that owns audi. More

by dhogan1031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Robbins, in service
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Oct 22, 2021 -

Audi Indianapolis responded

Thanks for this great review of Audi Indianapolis! We're pleased that Ben took great care of your two vehicles. Thanks for trusting us to get the job done right.

October 05, 2021

First and last time customerDishonesty, lacking First and last time customer Dishonesty, lacking integrity, authenticity, no direct and up-front, comparable competitive/ fair or even average costs More

by Not a returning customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Gillespie
Report | Print
Oct 26, 2021 -

Audi Indianapolis responded

I am sorry to read this feedback. We strive to deliver a seamless and straightforward service experience, and it is concerning that this was not better reflected in your time working with us. It is never our intention to mislead or overcharge our guests, and I would appreciate the chance to speak with you to see what more I can do to properly address this feedback. If you are willing to discuss this further, please give me a call at your earliest convenience. Thank you, Caleb Nobbe - Service Manager - 317-848-3771

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