Back

Audi Indianapolis

Indianapolis, IN

4.6
497 Reviews
Contact Dealership

4610B E 96th St

Indianapolis, IN

46240

Directions

By Type

Showing 497 reviews

April 10, 2022

Very professional. Completed service timely. All questions answered to my satisfaction. Car runs great after service. More

by Mortjj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Ingalls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Audi Indianapolis responded

Thank you for the review and trust in the Audi Indianapolis team to take care of your service questions. See you again next time.

April 07, 2022

As always, service was performed well and on a timely basis. All employees were friendly and attentive. More

by ismi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew F
Apr 08, 2022 -

Audi Indianapolis responded

We are so grateful for your continued business and your confidence in our team! Thank you for choosing Audi Indianapolis and for stopping by to share your experience. Drive safely until we see you again!

March 30, 2022

Professional and a stream lined purchase! Enjoyed working with Kevin ! The tutorial from Steve was appreciated and thank you for the detail to my newly purchased car. Spent less than ten m More

by Tippy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 31, 2022 -

Audi Indianapolis responded

Thank you for the great review! We are proud to have Kevin and Steve on our team, and we are glad to hear that they made your purchase experience go smoothly. We will be sure to pass on the kind feedback to them. Enjoy your new vehicle, and we hope to see you back at Audi Indianapolis!

March 29, 2022

Been having a brake issue for a while now but they won’t get to the bottom of the problem as I have had them replaced elsewhere in the past More

by kishoregazula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown name
Apr 13, 2022 -

Audi Indianapolis responded

I'm very sorry to hear of your brake trouble and that we haven't been better able to resolve it. I can certainly understand your frustration. I want to gather some more information so I can provide whatever guidance or assistance I can. Please give me a call when time permits - I won't be able to determine your contact details from this review. Best, Caleb Nobbe - Service Manager - 317-848-3771

March 24, 2022

Dealer appears to be disinterested in providing service if the costs at a point they chase business business away More

by BStafford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of these
Apr 08, 2022 -

Audi Indianapolis responded

I am concerned to read this feedback. Customer satisfaction is our priority, so I am sorry that we gave you the wrong impression. If you would be willing to discuss the details with me, I would appreciate the opportunity to clear things up. Please don't hesitate to reach out to me at your convenience. Thank you, Caleb Nobbe - Service Manager - 317-848-3771

March 05, 2022

I was greeted right on time and the car was taken in for a pressure check. I talk to John the tech and he said not to worry about it but keep an eye on it because it is a very tiny leak. In other words they More

by williamdelullo7006@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Snodgrass
Mar 07, 2022 -

Audi Indianapolis responded

It was our pleasure to assist you with your service needs! Thank you for choosing Audi Indianapolis and for sharing your experience with John. Drive safely until we see you again!

February 24, 2022

All of my prior experiences with Audi Of Indianapolis have been wonderful. But this time my car was there for a week(yes I did have a loaner card to drive🙂) with a request to correct 3 minor items-CD pl More

by Earlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Robbins
Mar 11, 2022 -

Audi Indianapolis responded

Earlene - We really appreciate your continued business and I am sorry to hear that your recent service fell short of our high standards. We pride ourselves on efficient, top-notch work and it is disappointing that we caused you any inconvenience on this occasion. If you would be willing to speak with me directly, our team would be grateful for another opportunity to assist you and give you a five-star experience. Thank you, Caleb Nobbe - Service Manager - 317-848-3771

February 23, 2022

I love Justin Locke, the salesman Who just recently helped me buy a 2022 Audi A7. He earned my trust from the first time we spoke on the phone and continued to do so as we worked through the transactio More

by cdamico556
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Justin Locke
Feb 24, 2022 -

Audi Indianapolis responded

Hi Catherine - Congratulations on your new 2022 Audi A7! Thank you for choosing Audi Indianapolis and for sharing your terrific experience with Justin, Heather, and the team. Safe travels ahead!

February 22, 2022

Very professional staff. Handled separate recall issues efficiently and with minimal disruption to my schedule. More

by Ajw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Robbins
Feb 23, 2022 -

Audi Indianapolis responded

It was our pleasure to assist you! Thank you for choosing Audi Indianapolis and for taking the time to share your experience. Drive safely until we see you again!

February 18, 2022

Fast and efficient. Very friendlyHighly recommend this Fast and efficient. Very friendly Highly recommend this service department to anyone who has an Audi. I will continue to use Audi of Indianapolis for More

by bdyankeeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service tech
Feb 18, 2022 -

Audi Indianapolis responded

We can't tell you how much we appreciate your recommendation and kind words! Thank you for sharing and for trusting the Audi Indianapolis team with all your Audi's needs - we wish you many safe miles till we see you next. Take care!

...
10
...