Audi Hunt Valley
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 314 reviews
Tony and Baine represents among the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necess customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for me to make informed decisions quickly, I would recommend them unreservedly. More
Baine was great to work with. Helped me evaluate my options and guided me through the purchase process. Made the experience quick and easy. Helped me evaluate my options and guided me through the purchase process. Made the experience quick and easy. More
They were very patient with me. Helped me look for insurance and everything. I recommend this dealership. They made sure I got approved and I walked out with the vehicle I wanted. Helped me look for insurance and everything. I recommend this dealership. They made sure I got approved and I walked out with the vehicle I wanted. More
The issue I came in for was resolved and the customer service was top notch. However, I do have to bring my vehicle back for an issue that was supposed to be taken care of last time. Overall, a good expe service was top notch. However, I do have to bring my vehicle back for an issue that was supposed to be taken care of last time. Overall, a good experience. More
These folks were a pleasure to deal with. Very responsive to my internet query and the car was everything they said it was ( and more). Special thanks to Morris Gibson, my sales consultant. Very responsive to my internet query and the car was everything they said it was ( and more). Special thanks to Morris Gibson, my sales consultant. More
Excellent customer service. Every time I am there all the staff go beyond to make sure customer satisfaction is approved. Chelsie, Matt, Chris, Lindsey, Samantha, Eric, and Trac Every time I am there all the staff go beyond to make sure customer satisfaction is approved. Chelsie, Matt, Chris, Lindsey, Samantha, Eric, and Tracey have been a great asset to Audi. Thank you for always looking out for me every time I call. More
Chris was great. ..helpful, easy to deal with. Received reminders re upcoming service. I was updated via text on completion of recall service. Time of completion wa ..helpful, easy to deal with. Received reminders re upcoming service. I was updated via text on completion of recall service. Time of completion was as promised. More
Working with this dealership was pretty good, they were friendly, knowledgeable, helpful and I walked away with a great car at a good price. The only negative is that I could not get my tags transferred in friendly, knowledgeable, helpful and I walked away with a great car at a good price. The only negative is that I could not get my tags transferred in a timely manner. What this dealership could use is a tech person who could explain the computer functions in this car. The manual is confusing, and the onboard stuff is kind of complicated More
The service department was really great! They not only did my 10,000 mile service but also fit in the time to give me a loaner and fix the recall that I just received on my car. I will defin They not only did my 10,000 mile service but also fit in the time to give me a loaner and fix the recall that I just received on my car. I will definitely be back to get all service done there!!! More
The Audi Hunt Valley service department provided excellent service in a timely manner. The service was completed in less then a day. They explained the maintenance completed and provided a loaner v excellent service in a timely manner. The service was completed in less then a day. They explained the maintenance completed and provided a loaner vehicle for the day. More