Audi Hunt Valley

Service was completed promptly with no wait time on drop off and additional service was clearly communicated. off and additional service was clearly communicated. More

My experience was good at first. The people I worked with in the office were knowledgeable and respectful as expected. However the vehicle I purchased was dinged by an employee(s) a The people I worked with in the office were knowledgeable and respectful as expected. However the vehicle I purchased was dinged by an employee(s) at the dealership while it was being prepared for me to take it home. The sales person and myself know for sure the dings were not there when we inspected the vehicle and went for a test drive. Fortunately for me I noticed before leaving the lot so the manager agreed to fix it. Had I not noticed before I left , Audi would not be willing to fix the dings. The fact that people handling such an expensive purchase were so negligent left a bad impression on me hence the rating. More

As usual, everything was done to perfection. The extra work required was explained fully with pictures. Eric was great. Providing the loaner for the extra days required for the work is always gr The extra work required was explained fully with pictures. Eric was great. Providing the loaner for the extra days required for the work is always greatly appreciated. Thank you. More

I have never owned an Audi before but compared to prior luxury car service centers, I find Audi Hunt Valley to pale in comparison. For instance, I recently replaced a tire with about 6,000 miles on it that luxury car service centers, I find Audi Hunt Valley to pale in comparison. For instance, I recently replaced a tire with about 6,000 miles on it that had a bubble in the tire. Seems that should be under warranty from the tire manufacturer, but unless you purchased the road hazard coverage from them, it wasn’t worth their time to file a warranty claim for it. So I paid $361 to replace the tire. Not the end of the world, but I will try a different Audi service center nearby to see how their customer service compares. Also, on my last two visits for relatively minor service work, they couldn’t get to it same day, so I had to leave the car overnight. Seems like poor time management to me. More

Jordan was very professional, knowledgeable, and informative through the entire service process. Thanks Hunt Valley! informative through the entire service process. Thanks Hunt Valley! More

The people at this dealership are very nice and knowledgeable. I feel like I made the right choice coming to them and I love my new Audi! knowledgeable. I feel like I made the right choice coming to them and I love my new Audi! More

Baine and Jessica were quite knowledgeable, professional, and friendly. After I saw and drove the car, it was an easy sale. They delivered the car at a time that was convenient for me. Jessica educated me and friendly. After I saw and drove the car, it was an easy sale. They delivered the car at a time that was convenient for me. Jessica educated me on the technology aspects of the car. I needed a second review She scheduled a convenient time for me to come in for an additional session. Thank you Baine and Jessica! I truly enjoyed working with you. More

Exceptional service Jordan is a great guy and Tony is a great general manager. highly recommend Audi of Hunt Valley. great general manager. highly recommend Audi of Hunt Valley. More

Jordan in the Service Department is great. He always takes the time to explain in detail any issues that are going on with my vehicle. I really appreciate having him as my service agent. He always takes the time to explain in detail any issues that are going on with my vehicle. I really appreciate having him as my service agent. More

They always do a great job on my car, and the service staff are kind and courteous. staff are kind and courteous. More