Audi Hunt Valley
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 314 reviews
I purchased a Jeep Grand Cherokee in Aug. 2024 within one month my Alternator, Starter and Headlight bulb went out my sales guy Vinnie a nice guy but I don’t think he was very honest about the 2024 within one month my Alternator, Starter and Headlight bulb went out my sales guy Vinnie a nice guy but I don’t think he was very honest about the car because I asked him was it any mechanical issues he said it passed Maryland inspection but the worse was the guy in the finance department he said I had to have a warranty for the car which cost a extra 3,000 dollars but the problem is the warranty is worthless it doesn’t cover any of my repairs. I would never purchase or recommend this dealership ever not trustworthy. More
Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. More
They were able to work well with my auto warranty and kept track of parts that were over 4 months in process. I'm very satisfied with my service experience. kept track of parts that were over 4 months in process. I'm very satisfied with my service experience. More
excellent experience. Chris is a first rate service representative. Timely performance and courteous. My only negative is that the dealership no longer provides loaner Chris is a first rate service representative. Timely performance and courteous. My only negative is that the dealership no longer provides loaner cars except for major service needs. More
I Took my car in for warranty work and was given a loaner. All my questions were answered thoroughly. There was a small issue that was quickly resolved. Very nice people, recommend highly. loaner. All my questions were answered thoroughly. There was a small issue that was quickly resolved. Very nice people, recommend highly. More
Service writer had zero communication. Car was there for almost 2 weeks before I finally got him to call me back. Then after another week, I had to personally go to the dealership to find Car was there for almost 2 weeks before I finally got him to call me back. Then after another week, I had to personally go to the dealership to find out when I could get my car back. Horrible customer service. More
Kimberly jumped up to greet us as we entered the showroom. After driving another Q5 for 4 years, this was my top choice. Our purpose was to look at a Q5; then head to Lexus, Mercedes, BMW. We did showroom. After driving another Q5 for 4 years, this was my top choice. Our purpose was to look at a Q5; then head to Lexus, Mercedes, BMW. We didn’t have to go. She found the car for us; who knew that there are cooled & heated cup holders? Such an easy transaction. More
I came in for routine maintenance and they discovered an issue with a valve (related to the oil). Gave me a loaner and kept in touch. Was not too costly, either. issue with a valve (related to the oil). Gave me a loaner and kept in touch. Was not too costly, either. More