Audi Hunt Valley

Purchased a 2025 Audi A6 Allroad wagon from Audi Hunt Valley, Baltimore, MD. Outstanding service from sales to finance manager to separate tech expert for the sophisticated tech built in (helped with edu Valley, Baltimore, MD. Outstanding service from sales to finance manager to separate tech expert for the sophisticated tech built in (helped with education and personalization of driving and safety features, entertainment, etc.). Highly recommended. More

A very disappointing and dishonest buying experience here. I had put a deposit down on a vehicle, and was coming to pick it up on a Monday. They said they would get it inspected and done on the Satur here. I had put a deposit down on a vehicle, and was coming to pick it up on a Monday. They said they would get it inspected and done on the Saturday before. I explained I was driving quite a distance and I would have limited time on Monday so it was important it be ready. When I got there, they hadn't even started preparing the vehicle. Salesman was as disappointed as I was and said he told them multiple times to have it ready and they did not. Unfortunately that was just the tip of the iceberg. Went into the finance office, only to be handed an "open recall" piece of paper that no one had mentioned. I had purchased a hybrid electric vehicle. Upon reading the recall, it turns out you can't even use the electric part of the vehicle currently, due to defective batteries that are prone to fire. There is no current fix for the recall as it's a battery issue that cannot be repaired. They expect in a few months to *maybe* have a software update that will alert you if it detects the battery going bad before it catches fire. (!!!) So they are selling an electric vehicle that you literally can't use the electric on. I called and left a message for the General Manager, who never returned my call/message. I received another call from a different manager after I left to ask how my experience was. I explained the situation. It gets even worse - he said I was "lucky" that they even informed me of the recall, and that "most places would just sell the car without letting the customer know". I asked if they could provide any sort of a discount considering this recall if I still were interested in taking the vehicle anyway, and he said they don't discount vehicles, and if it doesn't sell soon "We'll sell it to another company that will just sell it to a customer without knowing about the recall". Wow. That's all I can say. I am a 10+ year Audi owner, and this was embarrassing for a "manager" to be saying these things. The whole experience was absolutely insane. Felt very manipulative, and fraudulent. More

They sold me a damaged car and a fraudulent warranty my vehicle broke down within 5 weeks the starter, alternator, water pump and transmission damage. vehicle broke down within 5 weeks the starter, alternator, water pump and transmission damage. More

I purchased a Jeep Grand Cherokee in Aug. 2024 within one month my Alternator, Starter and Headlight bulb went out my sales guy Vinnie a nice guy but I don’t think he was very honest about the 2024 within one month my Alternator, Starter and Headlight bulb went out my sales guy Vinnie a nice guy but I don’t think he was very honest about the car because I asked him was it any mechanical issues he said it passed Maryland inspection but the worse was the guy in the finance department he said I had to have a warranty for the car which cost a extra 3,000 dollars but the problem is the warranty is worthless it doesn’t cover any of my repairs. I would never purchase or recommend this dealership ever not trustworthy. More

Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. More

They were able to work well with my auto warranty and kept track of parts that were over 4 months in process. I'm very satisfied with my service experience. kept track of parts that were over 4 months in process. I'm very satisfied with my service experience. More

My experience with audi of hunt valley was nothing but seamless and efficient. Will return. seamless and efficient. Will return. More

excellent experience. Chris is a first rate service representative. Timely performance and courteous. My only negative is that the dealership no longer provides loaner Chris is a first rate service representative. Timely performance and courteous. My only negative is that the dealership no longer provides loaner cars except for major service needs. More

I Took my car in for warranty work and was given a loaner. All my questions were answered thoroughly. There was a small issue that was quickly resolved. Very nice people, recommend highly. loaner. All my questions were answered thoroughly. There was a small issue that was quickly resolved. Very nice people, recommend highly. More