Audi Hoffman Estates - Service Center

Promt Very professional and considerate. Eric had loaner ready for me and told me my car would be ready in about four or five hours . I received a call at t Very professional and considerate. Eric had loaner ready for me and told me my car would be ready in about four or five hours . I received a call at the four and a half mark More

Vehicle Service I brought my 2012 Audi A5 for an oil change last week. I called the morning of my service, spoke with Tony and made an appointment for that day. I sp I brought my 2012 Audi A5 for an oil change last week. I called the morning of my service, spoke with Tony and made an appointment for that day. I spoke with Tony that I prefer to work with my Mike as my service advisor. I arrived a bit early, as usual, for my appointment and was greeted immediately by Mike. Mike was, as usual, professional and courteous. He told me what time I could expect my service to be completed. Of course my car was ready, as promised. I have all of my service work done at Audi Hoffman Estates. I am always treated with courtesy and professionally. Mike is always good to work with, highly recommend him More

Mike Torelli did a very professional job. Mike was truly outstanding from the time we arrived till we left. He paid attention to detail and our request. He gave us a quality experience. Mike was truly outstanding from the time we arrived till we left. He paid attention to detail and our request. He gave us a quality experience. More

service and vehicle purchase always tremendous service at Hoffman Audi. The service consultant was able to fit me in and provide me with professional and courteous service in a ti always tremendous service at Hoffman Audi. The service consultant was able to fit me in and provide me with professional and courteous service in a timely manner. I recently purchased another vehicle from Hoffman Audi as I intended to keep my business there! More

Great Excellent services and great facilities. Very attentive and helpful in every way. I have been pleased with my experiences eveytime I've been to the se Excellent services and great facilities. Very attentive and helpful in every way. I have been pleased with my experiences eveytime I've been to the service department. More

Mr John Defort With Associates like Eric you should always receive excellent reviews. The service department employees were great and I would recommend this location With Associates like Eric you should always receive excellent reviews. The service department employees were great and I would recommend this location to everyone. The pick up and drop off service is very convenient. More

Refreshing Outstanding Service Every interaction with Service has been outstanding and refreshing. Nice to know true customer service still exists. Will never go anywhere else for s Every interaction with Service has been outstanding and refreshing. Nice to know true customer service still exists. Will never go anywhere else for service/sales. More

Service Experience I have only used Audi Hoffman Estates for service needs. My experience has been excellent meaning that customer service exceeded my expectations in t I have only used Audi Hoffman Estates for service needs. My experience has been excellent meaning that customer service exceeded my expectations in terms of quality and delivering what was promised. My Service Consultant is Eric Defort who is an exemplary example of what customer service should be. More

Great service at Hoffman Estates Audi! Had my 25K service for my SQ5 Victor got me in and over to my loaner quickly great service and I even had them detail my car. Being a fanatic in clea Had my 25K service for my SQ5 Victor got me in and over to my loaner quickly great service and I even had them detail my car. Being a fanatic in cleaning the detailed did an awesome job!!!!! More

Long time customer - they really take care of your needs! I've been a customer since 2002 and I've never been disappointed with the sales and service experience. It doesn't matter if you Audi is brand new or I've been a customer since 2002 and I've never been disappointed with the sales and service experience. It doesn't matter if you Audi is brand new or many years old the experience is the same; top notch. They care about what your needs are and get it taken care! A life long customer, no reason to change. More