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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,658 Reviews

3,658 Reviews of Audi Hoffman Estates - Service Center

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September 29, 2017

Awesome service as usual! Rick is great! Audi Hoffman has been wonderful and having a loaner car is extremely helpful and important to me. They always come through. Thanks g More

by Jennifer Hancher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
September 29, 2017

Service Great customer service! The staff always makes sure I am taken care of the second I walk in the door until I leave. They always go above and beyond to More

by rlenzing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
September 27, 2017

Excellent 10M service Appointment was easy. I was told to allow and hour and a half. Work was completed in a little over an hour. I was on my way. Excellent experience! More

by rtaudifan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
September 26, 2017

Fast and nice = happy Fast work, great service, friendly people. Felt like I was in the loop the entire time. Was given notice before any work was done, with full explanat More

by baykn8r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
September 26, 2017

needed oil I called at 3 pm and said my oil light just came on Rick said bring it over right now They took care of it , topped the oil off and washed my ca More

by Audilover Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
September 24, 2017

Excellent service people The service was great and the people are nice and informative. I would recommend them to all my friends and family. The loaner was nice and clean too More

by dudeperfectman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Emberton, Rick Kelstrom
September 22, 2017

Audi Service Review I bought my Audi TT from this dealership and have had outstanding follow-up on the service of my car. The service folks are great, the dealership is s More

by JeffB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
September 22, 2017

excellent overall experience rick was great. he accomodated me regarding the time to bring in my vehicle. and i was treated very professionally overall a great Audi experience More

by MICHAEL COHAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kelstrom
September 22, 2017

well done and was out quick. car also washed very well great service as usual, car was cleaned and everything was explained to me.. I was in and out in about a hour as promised. Will be back for 50,000 che More

by Orlowski1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
September 20, 2017

Always great service. While I never need more than routine maintenance, the service has always bee first-rate and it is completed in a timely manner. I am greeted promptly More

by LibraryLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
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