Audi Hoffman Estates - Service Center

Best Audi service in the suburbs You can always count on Ted McConnell, Scott Hall and the rest of the Audi Hoffman Estates service team to treat you promptly and with respect. You can always count on Ted McConnell, Scott Hall and the rest of the Audi Hoffman Estates service team to treat you promptly and with respect. More

recall repair Took my Audis to Hoffman Estates service for airbag recall work. In both cases my Audi A6s were repaired no charge within an hour wait with complimen Took my Audis to Hoffman Estates service for airbag recall work. In both cases my Audi A6s were repaired no charge within an hour wait with complimentary exterior wash and 36 point checkup. Additionally the Audi team (Mike C) put new license plates and holders on my 2008 as the bolts were completely rusted shut, again at no charge. Mike T took care of my 2011 Audi at the earlier visit. Courteous, professional and customer focused. More

Oil change They were very busy but everyone worked hard and quick to make sure everything is seamless. The waiting area is clean and packed with snacks, coffee, They were very busy but everyone worked hard and quick to make sure everything is seamless. The waiting area is clean and packed with snacks, coffee, water, etc. staff is More

Recall I had the pleasure of dealing with Mike Colles he was friendly,informative and a happy fellow. He made you feel that you were his only focus. Thank y I had the pleasure of dealing with Mike Colles he was friendly,informative and a happy fellow. He made you feel that you were his only focus. Thank you More

Consistently excellent service As always, I received the utmost service here. I just needed a headlight replaced and to have them find out why my car was shaking at high speeds. All As always, I received the utmost service here. I just needed a headlight replaced and to have them find out why my car was shaking at high speeds. All work was complete within an hour and I was updated about the progress during that time. I cannot express enough how kind and courteous the staff at Hoffman Estates Audi is. Mike Torelli always remembers who I am and takes such good care of me. I drive an hour to get to this location and it is so worth it. I will not go anywhere else! More

Efficient service department Friendly and efficient service. Mike Torelli is a good representative of Audi Hoffman Estates . I particularly like the video from the service departm Friendly and efficient service. Mike Torelli is a good representative of Audi Hoffman Estates . I particularly like the video from the service department clearly supporting service needed to be provided. More

engine light on We brought the car in for an engine warning light. The service dept. repaired it promptly . They notified us of the completion. When we picked the ca We brought the car in for an engine warning light. The service dept. repaired it promptly . They notified us of the completion. When we picked the car up the work was explained to us in a way we understood. The car had been cleaned and was spotless. More

Excellnt Service for 13 Years Brought my Audi A4 in for regular maintenance/checkup. Dealt with Rick Kelstrom for the first time. He was very pleasant to work with as are all the o Brought my Audi A4 in for regular maintenance/checkup. Dealt with Rick Kelstrom for the first time. He was very pleasant to work with as are all the other service folks. This was my first experience in getting a video from the service department about the inspection done on the car. Very interesting. I have always kept coming back to Hoffman Estates Audi because of their great service! More

Always great service at Audi Hoffman Estates Took my SQ5 in for 35K service, the tech found a leak in the water pump and fixed it immediately. I had no idea it was leaking! Great service! Took my SQ5 in for 35K service, the tech found a leak in the water pump and fixed it immediately. I had no idea it was leaking! Great service! More

SImple Oil Change and multi-point Inspection Well done in a timely manner even without an appointment. Service was top notch and was even sent a brief video while I waited on the progress on my Q Well done in a timely manner even without an appointment. Service was top notch and was even sent a brief video while I waited on the progress on my Q7. The wash and interior clean was excellent. More