Audi Hoffman Estates - Service Center

Very detailed on concerns on my vehicle when serviced. Prompt in responding to my requests for items to review. Prompt in responding to my requests for items to review. More

Excellent service professional people very knowledgeable about questions asked also patient with customers thanks audi about questions asked also patient with customers thanks audi More

Anthony Buchanan helped me out twice in the service center for my Audi with honesty and integrity. The first time my car wouldn’t start and there was a known recall on the starter and alternator so th center for my Audi with honesty and integrity. The first time my car wouldn’t start and there was a known recall on the starter and alternator so they replaced those parts free of charge and the vehicle was running again! The second time, I thought I needed a replacement battery because the car wouldn’t start sometimes and said the battery was low. They diagnosed it and found that all it needed was a good charge, so they charged it for me and got my Audi running again, have had no issues since. He could have easily upsold me on a battery I didn’t need so I am super grateful and would trust this guy and this team of people at Audi Hoffman Estates with anything that comes up moving forward. Bought an extra set of keys so will be back here soon! 😄👍✨ More

The service department is always professional. My car was ready on time and they communicated with me throughout the process. My car was ready on time and they communicated with me throughout the process. More

Took care of my recall situation and even offered me a free loaner. Not sure why it has such a low review on yelp but 5 stars for me. free loaner. Not sure why it has such a low review on yelp but 5 stars for me. More

Amazing staff and customer service. Enjoyed working with Collin. He thoroughly helped me. Thank you! Enjoyed working with Collin. He thoroughly helped me. Thank you! More

Great customer service and on time! ! Will always return! Fabian was amazing with addressing my need and provide warranty information to allow me to make a better decision! ! Will always return! Fabian was amazing with addressing my need and provide warranty information to allow me to make a better decision! More

Great staff and helpful. Made it very easy. Pleasant staff and responds quickly. Thank you. Made it very easy. Pleasant staff and responds quickly. Thank you. More

It’s always a pleasure to be at the dealership, Tim, Isabella and Eddie are always happy to help Isabella and Eddie are always happy to help More