Audi Hoffman Estates - Service Center

Very clean dealership, friendly, and helpful staff that were attentive to the service call needed for my Audi. were attentive to the service call needed for my Audi. More

Workers cannot check basic information. They say one thing, then gaslight you saying it was never said. Don't explain anything, unless you ask them multiple times. Also, make you feel uncom They say one thing, then gaslight you saying it was never said. Don't explain anything, unless you ask them multiple times. Also, make you feel uncomfortable that you don't know something, that was never explained. More

Good service and attention to detail. Waited for the work to be completed and was pleasant. Waited for the work to be completed and was pleasant. More

Nice and pleasure service experience Very Happy with the way they treat me and my car the way they treat me and my car More

Worst experience ever We took our Q7 for an oil changed and they messed it up Rude people and unprofessional working there and they messed it up Rude people and unprofessional working there More

My experience was awesome. From when I got there, all the way until I picked up my vehicle. Tim was awesome, the Porters were awesome. Very pleasurable experience even after kn From when I got there, all the way until I picked up my vehicle. Tim was awesome, the Porters were awesome. Very pleasurable experience even after knowing the cost of the bill. More

2013 Q7 TDI. Brought the car in for alarm randomly going off and a check engine light. They charged me $400.00 and diagnosed nothing. They broke off a catalyti Brought the car in for alarm randomly going off and a check engine light. They charged me $400.00 and diagnosed nothing. They broke off a catalytic converter sensor and then explained it would be over 6k in parts to fix it. They estimated the value of the car to be worth 2k. At least they stopped before they made it un drivable. So much for the emissions warranty. I will be bringing to my BMW guy. At least he can get a broken sensor out of a pipe without having to replace the entire catalytic converter. More

The service on my Audi A5 was excellent from start to finish. The team was professional, efficient, and provided a truly five-star experience. Thank you for the great care and attention! finish. The team was professional, efficient, and provided a truly five-star experience. Thank you for the great care and attention! More

The service on my Audi A5 was excellent from start to finish. The team was professional, efficient, and provided a truly five-star experience. Thank you for the great care and attention! finish. The team was professional, efficient, and provided a truly five-star experience. Thank you for the great care and attention! More

Tim was friendly, knowledgeable and listened to my concerns. He made sure I was pleased. concerns. He made sure I was pleased. More