Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Hoffman Estates
Hoffman Estates, IL
5,641 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,641 reviews
September 19, 2003
Purchased a new A6 in '99 here and had them perform most of included servicing until I couldn't stand it any longer. Everytime the car was in for routine or recall servicing, they would break something else of included servicing until I couldn't stand it any longer. Everytime the car was in for routine or recall servicing, they would break something else that then needed repair. Seven incidents totalling $3,152 worth of (fortunately) covered extra repairs. Mirror adjustment knowb, cruise control vacuum booster and master and slave cylinders, new guauge set (twice), wheels (see below), rehang driver's door twice (don;t know who hangs on the door at the shop), reset the service lights (they always forgot to do it), various engine parts, repaint front end. Oh, and did I mention the "test drive" with Tony the Service Manager in which he managed to drive through a culvert at 35 mph and bent three rims? With me in the car!!! Maybe they're better now, but we'll continue to shop elsewhere in the future. More
by rfgf1
Employees Worked With
Tony (Service Manager)
