
Audi Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have been a customer of Schaumburg Audi & Vern Buzek since 1992 ! I took delivery of my 16th Audi (2011 S4 sedan) last August. I am sold on the product & dealership for life. I have been treated l Buzek since 1992 ! I took delivery of my 16th Audi (2011 S4 sedan) last August. I am sold on the product & dealership for life. I have been treated like a VIP since day#1. Ted McConnell in service continues to provid me w/personalized & excellant service & my Sales professional, Vern Buzek makes my next purchase "fair & simple".The Detail Staff do an excellant job & go out of their way to keep my Audis clean inside & out. Jim Iverson, New Car Manager has extended many courtesies to me as has General Manager, Brian Hall who takes pride in the dealership & product. Quality customer service is a priority of this dealership & it is displayed at all levels. I have recommended Schaumburg Audi to many of my friends & cowokers over the past 19 years, and many of them have become repeat Audi owners too ! you will not be disappointed. More
Great "can do" attitude, to make it work. Several options presented, very patient, no high-pressure or cheap sales techniques. This is a repeat purchase, and the service team was always very Several options presented, very patient, no high-pressure or cheap sales techniques. This is a repeat purchase, and the service team was always very courteous and helpful upon my visits for my last Audi's scheduled service stops. The whole dealership seems to place a high priority on delivering very high-quality, accommodating customer service. More
I have owned my Audi A4 since 2004. I have always taken it to the Schaumburg Audi dealer. Most of the time I have been taken care of by Ted McConnell. Working with Ted and the entire Schaumburg Audi staff it to the Schaumburg Audi dealer. Most of the time I have been taken care of by Ted McConnell. Working with Ted and the entire Schaumburg Audi staff has been a real pleasure. I have never looked forward to going to a car dealer before to get service. Ted and the others I come in contact with at the dealer have always made it a pleasant experience. There is a comfortable are in which to work with internet access and coffee while waiting for my car to be serviced. Because of the quality experience I have had with my Audi A4 and the exceptional customer service at the Schaumburg Audi dealer, I will definitely plan to buy my next Audi from them. Dave Paulson More
AFTER GOING TO TO OTHER LUXURY CAR DEALERSHIPS IN THE AREA I CAME TO SCHAUMBURG AUDI. I KNEW I WANTED A GERMANY CAR BUT I WAS NOT SURE WHICH ONE. SHORTLY AFTER I LOOKED AROUND THE SHOWROOM I MET VERN. HI AREA I CAME TO SCHAUMBURG AUDI. I KNEW I WANTED A GERMANY CAR BUT I WAS NOT SURE WHICH ONE. SHORTLY AFTER I LOOKED AROUND THE SHOWROOM I MET VERN. HIS KNOWLEDGE OF THE PRODUCT SOLD ME. GREAT MAN, GREAT CAR. HE IS A BUZY PERSON, YOU MIGHT WANT TO PUT IN A QUICK CALL AND LET HIM KNOW THAT YOU ARE ON YOUR WAY TO PICK OUT YOUR NEW CAR! JERRY W. SCHAUMBURG IL. More
Great service. I talked to Brian on the phone on a Saturday, and the following Wednesday We drove off with our new Audi. His service was prompt and courteous. His pricing was very great and fair. Gre Saturday, and the following Wednesday We drove off with our new Audi. His service was prompt and courteous. His pricing was very great and fair. Great experience...I would recommend Schaumburg Audi to family and friends. More
I have many positive experiences with the Audi dealership located in Schaumburg. Service advisors are always very helpful and willing to go extra mile. During my recent visit, I worked with Brandon who was located in Schaumburg. Service advisors are always very helpful and willing to go extra mile. During my recent visit, I worked with Brandon who was very attentive and customer focused. I recommended this dealership highly. More
From the beginning to the end, I had a pleasant experience purchasing my Q5 from Schaumburg Audi. The sales person, Viktor, was very attentive and provided excellent assistance throughout. I woul experience purchasing my Q5 from Schaumburg Audi. The sales person, Viktor, was very attentive and provided excellent assistance throughout. I would highly recommend Schaumburg Audi if you are considering purchasing an Audi. More
The most important thing to me is being treated with respect & the entire staff at Schaumburg Audi is first class. They treat you with dignity & are also very fair, in my opinion there is not much more respect & the entire staff at Schaumburg Audi is first class. They treat you with dignity & are also very fair, in my opinion there is not much more you can ask for. Brian Hall is a tremendous asset to the company!! More
Overall, extremely positive experience. Our salesman, Neko, was extremely knowledable, friendly and sincere. He was helpful in answering our questions, and did not "push". The dealer's manager was also Neko, was extremely knowledable, friendly and sincere. He was helpful in answering our questions, and did not "push". The dealer's manager was also very friendly and easy to work with. They were able to assist in obtaining financing with a super interest rate! (3.8% versus the banks that were charging 6.5% or more.) When we picked up our car, all of the necessary paperwork was ready for us to finalize our purchase. Neko spent extra time with us before we left the dealership familiarizing us with all of the perks and technology on our new Audi. We couldn't be any more pleased with our experience. Thank you Schaumburg Audi! And NEKO! More
I have known Viktor Hadjiev since February 2006 when we purchased our first of four Audis from him. Viktor is the only salesperson I have ever met that knew more about the car(s) I was purchasing than I di purchased our first of four Audis from him. Viktor is the only salesperson I have ever met that knew more about the car(s) I was purchasing than I did. In addition to being knowledgeable in all aspects of the products he sells, Viktor is personable and hard working. When Viktor switched dealerships from Continental Audi to Schaumburg Audi my wife and I switched with him. Since it was a new dealership for Viktor (I felt he had less price control at Schaumburg vs. his old dealership) I felt the price I was given was not quite as good as the one I would have received from Continental Audi, since I had purchased five Audis from them. I chose to pay a little more just to work with Viktor. In my opinion you are fortunate to have him as a member of your sales team. More