Audi Hoffman Estates

Excellent Service As always, the service was excellent and efficient. Rick Kelstrom was my service agent, and he made my check in very easy, informed me when my car was As always, the service was excellent and efficient. Rick Kelstrom was my service agent, and he made my check in very easy, informed me when my car was ready (his estimate was exact) and help me check out efficiently. More

comp 10K service Dropped off my vehicle in the AM and got it back just past noon; was able to get ride from dealership to work while car was being serviced and then th Dropped off my vehicle in the AM and got it back just past noon; was able to get ride from dealership to work while car was being serviced and then they picked me up More

Don't believe what they tell you and are jerks We contacted the dealership asking ig they matched true price and they said they would match. We went in and when the sales guy saw it he said he didn We contacted the dealership asking ig they matched true price and they said they would match. We went in and when the sales guy saw it he said he didn't think they could. He talked to the sales manager and he came back and said no they wouldn't and a dealer would be crazy to do so, that we wouldn't find anyone who would. Well the joke is on them because I found a dealer who would and ordered the car. He was a total jerk. More

Good Service The service and customer service was excellent. The loaner provided was clean and pick up and drop off was on time. I will recommend the service locat The service and customer service was excellent. The loaner provided was clean and pick up and drop off was on time. I will recommend the service location. More

Always professional The service department staff is always professional and treats the each customer as an individual and not just a number. The service advisors listen The service department staff is always professional and treats the each customer as an individual and not just a number. The service advisors listen to you,and make sure they understand your problem. They try to explain to you what they will be doing, ask how they can get in touch with, and never over promise a time when the car will be done. They meet and exceed my expectaions each time. More

Great Job!! Always professional and courteous!! Very thorough and great follow up!! From Service personnel to service staff and cashier, all are helpful!! Always Always professional and courteous!! Very thorough and great follow up!! From Service personnel to service staff and cashier, all are helpful!! Always a great experience!! More

Made me feel safe Ted was wonderful with making sure I new what was going on with my car. When the service originally done was messed up a little he got me in as soon Ted was wonderful with making sure I new what was going on with my car. When the service originally done was messed up a little he got me in as soon as the parts came in and made sure was provided with a car to use when they did the work. Very polite and explained and even answered questions after I left the dealer. More

Great and professional Eric was professional and timely, as always. He does a wonderful job everytime i am in there. I would reccommend Eric to anyone who owns an Audi. Than Eric was professional and timely, as always. He does a wonderful job everytime i am in there. I would reccommend Eric to anyone who owns an Audi. Thank you More

Great service experience! Eric provided an excellent service experience. He was very professional and knowledgeable about my vehicle provided good information and suggestions. Eric provided an excellent service experience. He was very professional and knowledgeable about my vehicle provided good information and suggestions. I was taken immediately for my appointment although the service center was busy. Service was performed as described and delivered on time. Eric provided good and thorough communication throughout the process. More

Delivered as Promised Audi took my car in for service on the same day that I called. They completed the work in one hour as promised and delivered my car repaired and fres Audi took my car in for service on the same day that I called. They completed the work in one hour as promised and delivered my car repaired and freshly washed. More