Audi Hoffman Estates

Friendly & Honest Carlo provided a terrific car buying experience. We went into the showroom with our two kids and he was patient and helpful as he walked all four of Carlo provided a terrific car buying experience. We went into the showroom with our two kids and he was patient and helpful as he walked all four of us through the Q7. Carlo was not pushy and made the overall experience positive and productive. I would recommend seeing Carlo if you're looking for an Audi. More

Service Repairs Eric was amazing to deal with when my car incurred some major damage to the undercarriage. He worked diligently with my insurance company to ensure a Eric was amazing to deal with when my car incurred some major damage to the undercarriage. He worked diligently with my insurance company to ensure all the appropriate parts and their condition were up to Audi's find standards - this required several part returns and follow-up calls, which I greatly appreciated. Eric additionally kept me very informed of the progress and provided quick responses. I would readily recommend working with Eric and the Audi team! Audrey J More

came for a car wash Rick helped me get the tire replaced and took care of the issue immediately. These guys in service go above and beyond . My husband questioned the rea Rick helped me get the tire replaced and took care of the issue immediately. These guys in service go above and beyond . My husband questioned the reason I had to pay for the new tire since it appeared perfectly fine when I drove it in for a car wash. He asked for the service manager who listened to his concerns and then watched the film of the car coming in and leaving and coming back again. Apparently, I drove over something that punctured the tire and it could not be repaired . More

Friendly service I needed routine service plus a recall repair. I had a morning appointment, but due to an unexpected problem at my work, I could not bring the car in I needed routine service plus a recall repair. I had a morning appointment, but due to an unexpected problem at my work, I could not bring the car in until noon. The dealer accommodated me and had the work done by the end of the day. The work was done flawlessly. More

Great Service Every time I have my car at Hoffman Estates Audi I have a great experience. The Service Advisors are the best and have intimate knowledge of the cars Every time I have my car at Hoffman Estates Audi I have a great experience. The Service Advisors are the best and have intimate knowledge of the cars. The waiting area is comfortable and there's free coffee and water. What more could you ask for? More

Very helpful and ready to get to the bottom of things Very accommodating when I needed an appointment on short notice. Willing to listen carefully to a little problem I have been experiencing with the car Very accommodating when I needed an appointment on short notice. Willing to listen carefully to a little problem I have been experiencing with the car. Then helped address the issue (if temporarily) on the spot, and free-of-charge too. Assured me that they will keep an eye on things and that they will keep working on things as necessary until everything is resolved. More

Audi purchase Great salesperson, friendly, honest. Felt comfortable with my purchase. Clean car, low mileage, Audi certified made it a no brainer when it came to m Great salesperson, friendly, honest. Felt comfortable with my purchase. Clean car, low mileage, Audi certified made it a no brainer when it came to my purchase. More

Great Service! Brought my A3 because one of the tires was low. Turns out there was a screw. Rick helped me out and he was so nice and helpful. Service was fast, over Brought my A3 because one of the tires was low. Turns out there was a screw. Rick helped me out and he was so nice and helpful. Service was fast, overall I was really pleased with my visit. More

easy on-line booking. Simple to book an appointment. Great hospitality in the dealership. Service performed on-time, car returned clean and ready to go. Could not ask fo Simple to book an appointment. Great hospitality in the dealership. Service performed on-time, car returned clean and ready to go. Could not ask for more. More

Class Act By far the BEST car buying experience we've ever had! From the moment we walked in to leaving with our gorgeous new car. Carlo was professional, fr By far the BEST car buying experience we've ever had! From the moment we walked in to leaving with our gorgeous new car. Carlo was professional, friendly and extremely knowledgeable. Carlo knew the car inside & out. Every button, every feature. Every question had an answer. We are proud to be a part of the Audi family and will definitely refer all our friends & family. More