Audi Hoffman Estates

I just bought an A5, this by far was the best experience I have every had at a car dealership. The folks at Schaumburg Audi, namley my sales specialist Neko Civic, the Business Manager, who got me an awesom I have every had at a car dealership. The folks at Schaumburg Audi, namley my sales specialist Neko Civic, the Business Manager, who got me an awesome rate on my car loan, and the Service manager who was eager to help in everyway possible with servicing my existing Audi A6. Most luxury car dealerships make you feel like they are doing you a favor by acknowledging you, not here, the moment I walked in I felt like a king! Neko was very willing to show me my choices and was very straight forward and was like a friend that i had known for years not a salesguy. Once I selected my vehicle, the business manager very patiently went over my finance options and literally saved me thousands of dollars by getting a loan for me with a MUCH lower interest rate than the pre-approved loan I walked in with. A couple days later, I took the new car in for a minor check up (cigerette lighter outlet didnt work), they took my car in right away and fixed the issue right there as i waited (fuse was replaced). I could go on and on about this place, cant say enough. Great job you guys, keep it up. I will refer everyone I know to Schaumburg Audi and will never buy from everywhere else. R Pazmino Chicago, IL More

Dean Turner has many times gone out of his way to assist me with any question or problem I'm having with the vehicle. He comes to my office to pick up my car for routine service and leaves me a loaner to d me with any question or problem I'm having with the vehicle. He comes to my office to pick up my car for routine service and leaves me a loaner to drive while they do oil change. I will definately be looking to Schcaumburg Audi for my next vehicle and look forward to working with Dean again then. More

This is the second Audi Q5 we have purchased from Schaumburg Audi. We were very pleased with the car and the service the first time, so when we needed another car it was in our very best interest to Schaumburg Audi. We were very pleased with the car and the service the first time, so when we needed another car it was in our very best interest to go back where we were served best. The first Q5 was totally demolished in a crash where the offending driver ran a red light. God saved my wife's life and Audi engineering saved her body. Normal driving usually don't provide dramatic moments when life safety is required. This day it mattered and the Audi car met the need. My wife was badly shaken but is OK. The sales team helped us to get in a new car just a few days after the accident so that we can proceed with our life. They provided the needed information to help me make informed decisions in dealing with the Insurance Companies. Ithank them for their help and concern. Ralph E Prince More

Spent many weeks reviewing and researching the vehicles I wanted to purchase as I don't make these decisions lightly or emotionally. I drive 30,000+ miles/yr and I wanted the best vehicle for the money and wanted to purchase as I don't make these decisions lightly or emotionally. I drive 30,000+ miles/yr and I wanted the best vehicle for the money and it came down to the BMW 3 series and the Audi A4. I've never owned a German luxury sport as with the amount of miles I drive, I've been buying 'disposable' cars (under $25,000) for several years. It was finally time for me to buy something I really wanted. Elvin was great to deal with. Patient, knowledgable and good sense of humor. The car sold itself so I'll leave that for a different review. We had some issues with our first two visits but on our 3rd visit we dealt with Elvin and he made us feel right at home. From getting thru the test drive of an alternate vehicle (a Prestige vs Premium Plus - Elvin pulled the car up front, handed us the keys and let us go on our merry way) to dealing with the financial department to signing all the paperwork, the process was smooth and probably the quickest we've gotten thru a vehicle purchase to date. We've been turning our vehicles over every 1-2 years for the past 15 or so years and this was the smoothest, quickest transaction yet. I think it took me longer to choose which A4 I wanted than it did getting thru the purchase process. Ended up picking a beautiful silver model on the showroom floor. They transferred most of my belongings from my trade to the A4 and noticed that even when they transferred the license plates that they cleaned them up real well and got all the old bugs off of them. Elvin went thru the major features of the car, set up our bluetooth and explained the features of the awesome MMI. So far, we love this car. The only reason they get a 4 is that I've never been overly satisfied with trade-in values. But I continue to work on that. If all goes well we're planning on turning over our less than 2 year old SUV next year and at this point looking at possibly a Q5 or a Q7. Elvin will be the first person we call. A4 has been a joy to drive and impresses me every time I get behind the wheel. I haven't yet had to deal with the service department and I hope they will be as easy to work with. Kudos Schaumburg Audi. We will be back through your doors again. More

I had a great experience with this dealership. Necko was very friendly and straight-forward. It was my first car purchase, and he put me right at ease. I got a great deal on the car. very friendly and straight-forward. It was my first car purchase, and he put me right at ease. I got a great deal on the car. More

I drove 25 miles to purchase this vehicle versus the dealership within 3 miles in downtown Chicago where I live. In my lifetime I have bought over 15 vehciles and probably helped negotiate the deals (fa dealership within 3 miles in downtown Chicago where I live. In my lifetime I have bought over 15 vehciles and probably helped negotiate the deals (family ) on another 5-10. I also have spent over 25 years in businesses directly asoociated with the auto industry ranging from engineering to sales to quality to a Sr. Exec so I know what I want and how I expect to be treated. This team from Schaumburg Audi met and exceeded my personal expectations and more importantly my wife (the ultimate purchaser) was satisfied. More

I came in looking for a used vehicle but not sure what kind or year. Greg was very attentive, listened closely, and found the vehicle is was looking for. My husband's comment was "This is exactly what y kind or year. Greg was very attentive, listened closely, and found the vehicle is was looking for. My husband's comment was "This is exactly what you've been describing you wanted!" As we all know, the actual purchase takes quite a while and Greg made us comfortable during the wait, offering and getting us coffee several times. By the time all the paperwork was done, the dealership was technically closed. Greg stayed with us over an hour to train us on all the special features and even programmed some that we said we needed. He didn't rush us and made my car buying experience enjoyable. More

I recently purchased a 2011 S4 Stasis and the experience and ease was incredible. The paperwork process was the cleanest and quickest I have ever gone through. I would recommend Schaumburg Audi! and ease was incredible. The paperwork process was the cleanest and quickest I have ever gone through. I would recommend Schaumburg Audi! More

Mr. Turner helped me to find the package which one I wanted.All the forms been filled out very fast. I like the car. Thank you wanted.All the forms been filled out very fast. I like the car. Thank you More

I bought my first every Audi A4 and I got an exceptional service from this Audi Dealer. I was impressed with the knowledge of the employee (WILLIAM CALDERON). Strongly recommend Schaumburg Audi as a deal service from this Audi Dealer. I was impressed with the knowledge of the employee (WILLIAM CALDERON). Strongly recommend Schaumburg Audi as a dealer to your next Audi purchase and deal with William for great experience and honesty. More