Audi Hoffman Estates

Nekco was very friendly and helpful. He showed us exactly what we wanted and explained the options available well. Necko and the financing staff stayed well after hours to complete our trade in exactly what we wanted and explained the options available well. Necko and the financing staff stayed well after hours to complete our trade in and purchase. Necko followed up the following day with additional financing information and took the time to meet with us to explain/set up all of the vehicles features. We got exactly what we wanted and a price we were comfortable with. All around good experience. We look forward to servicing our vehicle here for years to come. More

Let’s face it, you don’t go to an Audi dealer thinking you might buy an Audi; you go because you must have an Audi. I purchased my first Audi from Schaumburg Audi. Necko Civic was my salesperson. From you might buy an Audi; you go because you must have an Audi. I purchased my first Audi from Schaumburg Audi. Necko Civic was my salesperson. From the moment I walked into the door I received the highest level of customer service. I told Mr. Necko Civic what I wanted and within 5 minutes the car was at the front door waiting for me to test drive. After the test drive I knew that was the car for me. The entire sales process was extremely quick and easy. Necko was extremely patient with me when going over all of the cars features. He made sure that I understood how everything worked before I left. The finance process was quick and easy about 15 minutes, Thanks Mr. Dan Jigalov for your quick work. Thank you again Mr. Necko Civic for putting me in the driver's seat of an A4 4dr Sdn Auto 2.0T Quattro Prem. It is because of you that I will make Schaumburg Audi my dealer. Thank you Schaumburg Audi for your excellent customer service! More

Great and effective service. Ordered a new Audi TT and it got delivered just as I wanted. Financing was very easy and effortless. Dealership is very nice. got delivered just as I wanted. Financing was very easy and effortless. Dealership is very nice. More

The buying process at Schaumburg Audi was great overall. The sales specialist I worked with was Greg Choina. Throughout the process, I felt as though I was given proper attention, and was kept well informe The sales specialist I worked with was Greg Choina. Throughout the process, I felt as though I was given proper attention, and was kept well informed about the vehicle (A4). In addition, Greg was very knowledgeable and thorough in covering the technological and mechanical features of the vehicle, as well as any questions that arose throughout the entire process. Any follow-up questions were answered in a timely manner as well. This was my first luxury vehicle purchase, and I felt as though Greg and the Schaumburg Audi team provided outstanding service compared to (1) my own expectations, and (2) my previous experiences at other competing brand dealerships. More

Vern was unbelievable to work with. This was the easiest process that I've ever had buying a car. He was honest and went out of his way to be helpful, including picking me up at the Metra station and taking process that I've ever had buying a car. He was honest and went out of his way to be helpful, including picking me up at the Metra station and taking the time to go through all of the options in my new car. Vern really understands customer service. I will highly recommend Vern and Schaumburg Audi and will absolutely return when I need to buy another car. I only met with Viktor briefly during my visit to the dealership. He was also extremely kind and very easy to work with. In sum, I was really impressed with the quality of servie and care I received. More

My husband and I visited three dealerships to test-drive as we began our search for a new car. Necko was amazingly helpful and informative and the ONLY salesperson who took any pride in what he was selling as we began our search for a new car. Necko was amazingly helpful and informative and the ONLY salesperson who took any pride in what he was selling, explaining many details and functions of the car to us both before and after we drove. The other two dealerships' salespeople would not say Word One to us, and we felt like they didn't even want to bother with us. We felt very respected through the entire negotiation process as well. We love our new car and feel that our relationship with this dealership is off to a great start. Well done, Schaumburg Audi -- the time you took to make us feel like a valued customer has won us over to the Audi brand! More

everyone was exceptional friendly / dealer ship was very clean and proffessional looking......the only complaint would be the negotiation process is not fair for for the buyer...it is their way or the highw clean and proffessional looking......the only complaint would be the negotiation process is not fair for for the buyer...it is their way or the highway ! More

As always it is a pleasure to come into your dealership for any repairs or maintenance. Ted McConnell has always been a tremendous help when needed to discuss items that need attention to on my A4. He has for any repairs or maintenance. Ted McConnell has always been a tremendous help when needed to discuss items that need attention to on my A4. He has always been very helpful, honest in his evaluations & is very courteous, always. He's very important for the dealership there at Schaumburg because of his professionalism & expertise in his work. More

Ted McConnell was fantastic to work with. He fully explained the scope of services and the work was done faster than expected. Car looked great after the complimentary wash as well! explained the scope of services and the work was done faster than expected. Car looked great after the complimentary wash as well! More

Very quick and professional service. Took my Cabrolet in as top was not working. Qucikly diagnoised and given a loaner as repair would take a few days. Was ready when promised and all was taken care of. as top was not working. Qucikly diagnoised and given a loaner as repair would take a few days. Was ready when promised and all was taken care of. Just glad i had extended warrenty as would have been very expensive without. More