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Audi Hoffman Estates

Hoffman Estates, IL

4.6
5,641 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,641 reviews

June 12, 2012

Ted McConnell was fantastic to work with. He fully explained the scope of services and the work was done faster than expected. Car looked great after the complimentary wash as well! More

by JParakeet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
June 11, 2012

Very quick and professional service. Took my Cabrolet in as top was not working. Qucikly diagnoised and given a loaner as repair would take a few days. Was ready when promised and all was taken care of. More

by redtr4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
June 05, 2012

Jacek did a great job helping us pick an used A6 for our son. He was pleasant, timley and totally professional. My wife and I both appreciated his "no preasure" and "laid back" style and personality. More

by jwampler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacek Rudzinski, Jacek Rudzinski
May 30, 2012

I have been a customer of Schaumburg Audi for 5 years now. They have never let me down, they have a tremendous sales team, customer service is 5 star, and above all, their communication is better than a More

by BrianMAudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Necko Civic
May 29, 2012

Very comfortable and efficient transaction, due to Greg C.s excellent work. Attentive, quick to return calls. Easily managed whatever we asked, promptyl. Somwhat complicated inter state trade, but handled More

by Olson0300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Choina
May 25, 2012

Every instance where I have had the opportunity to deal with Schaumburg Audi employees, I have been treated fairly and honestly. I traded in my '06 Audi A6 for a 2012 Audi A6. I originally was looking fo More

by REC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg Choina
May 23, 2012

Information was misleading, pushed too much to make a sale. chemistry completely mis-match. We were considering both Audi and Mercedes, following two visits to this place, we decided never consider Audi More

by alfredzhao
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elvin Velazquez, Jacek Rudzinski, Mitch Berg
May 29, 2012 -

Audi Hoffman Estates responded

Alfred - we apologize for our mistakes and regret that we fell short on delivering on an exceptional customer experience. Another person on our sales staff mistakenly threw away your brochure while you were on your test drive, but it was an honest mistake. We understand that you've purchased another vehicle already, but we still appreciate your feedback - it will help us improve our service in the future.

May 22, 2012

Ted has been taking the lead on servicing my Audi A6 - now our 4th Audi - for several years. He still greets me with enthusiasm when I arrive, makes sure to understand the reasons for my visit, processes More

by flogman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
May 22, 2012

I am always pleased with the service staff at Schaumburg Audi. Everyone is so friendly and accommodating. Actually everyone in the whole dealership is so nice. More

by sher912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
May 15, 2012

I have been an "Audi Guy" for almost six years now and Ed Stawicki has been my service advisor for all those years. Ed has always taken care of me and made sure the service work was completed corr More

by johnnyb50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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