Audi Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Ted McConnell was fantastic to work with. He fully explained the scope of services and the work was done faster than expected. Car looked great after the complimentary wash as well! explained the scope of services and the work was done faster than expected. Car looked great after the complimentary wash as well! More
Very quick and professional service. Took my Cabrolet in as top was not working. Qucikly diagnoised and given a loaner as repair would take a few days. Was ready when promised and all was taken care of. as top was not working. Qucikly diagnoised and given a loaner as repair would take a few days. Was ready when promised and all was taken care of. Just glad i had extended warrenty as would have been very expensive without. More
Jacek did a great job helping us pick an used A6 for our son. He was pleasant, timley and totally professional. My wife and I both appreciated his "no preasure" and "laid back" style and personality. son. He was pleasant, timley and totally professional. My wife and I both appreciated his "no preasure" and "laid back" style and personality. More
I have been a customer of Schaumburg Audi for 5 years now. They have never let me down, they have a tremendous sales team, customer service is 5 star, and above all, their communication is better than a now. They have never let me down, they have a tremendous sales team, customer service is 5 star, and above all, their communication is better than any other dealership that I've ever been involved with. I have bought both new and used from Schaumburg and they treat you the same way whether you are buying a used A4 or a new A6. I would suggest to anyone to give them an opportunity to earn your business, they won't disappoint you. More
Very comfortable and efficient transaction, due to Greg C.s excellent work. Attentive, quick to return calls. Easily managed whatever we asked, promptyl. Somwhat complicated inter state trade, but handled C.s excellent work. Attentive, quick to return calls. Easily managed whatever we asked, promptyl. Somwhat complicated inter state trade, but handled well. If Greg is there, we and our families will return for future trades. More
Every instance where I have had the opportunity to deal with Schaumburg Audi employees, I have been treated fairly and honestly. I traded in my '06 Audi A6 for a 2012 Audi A6. I originally was looking fo with Schaumburg Audi employees, I have been treated fairly and honestly. I traded in my '06 Audi A6 for a 2012 Audi A6. I originally was looking for a used one, but Greg was very helpful in demonstrating why it would work better for me if I looked at a new one. I gave him a monthly payment target, and he came right within $30 of that number. Ring up that sale! More
Information was misleading, pushed too much to make a sale. chemistry completely mis-match. We were considering both Audi and Mercedes, following two visits to this place, we decided never consider Audi sale. chemistry completely mis-match. We were considering both Audi and Mercedes, following two visits to this place, we decided never consider Audi any more. One little detail. Since we were doing comparison shopping, the vehicle brochure we carried included a book from Mercedes Benz. While we go out for the test drive, they purposefully throw our non-audi brochure into trash can. This little detail completely ruined the sale. More
Ted has been taking the lead on servicing my Audi A6 - now our 4th Audi - for several years. He still greets me with enthusiasm when I arrive, makes sure to understand the reasons for my visit, processes now our 4th Audi - for several years. He still greets me with enthusiasm when I arrive, makes sure to understand the reasons for my visit, processes the check-in thoroughly and quickly, and makes sure I'm comfortable in the waiting area. He stays in touch during the servicing, keeping me up-to-date on the progress. When the service is done, he explains the findings and results clearly, and the car is delivered washed and as clean as new! Ted is a terrific asset for the dealership! More
I am always pleased with the service staff at Schaumburg Audi. Everyone is so friendly and accommodating. Actually everyone in the whole dealership is so nice. Audi. Everyone is so friendly and accommodating. Actually everyone in the whole dealership is so nice. More
I have been an "Audi Guy" for almost six years now and Ed Stawicki has been my service advisor for all those years. Ed has always taken care of me and made sure the service work was completed corr now and Ed Stawicki has been my service advisor for all those years. Ed has always taken care of me and made sure the service work was completed correctly and in a timely manner. This has all been done under warranty so I cannot comment on price. More