Audi Hoffman Estates

Great service Brought my car in for routine 75k maintenance check-up...as always, Audi Hofffman Estates provided fantastic service. I usually work with Eric who is Brought my car in for routine 75k maintenance check-up...as always, Audi Hofffman Estates provided fantastic service. I usually work with Eric who is terrific, but this time I worked with Rick who was great as well. More

Great and quick The agent was helpful and the service was quick. Also, the cost was reasonable. One issue today: I received an email which said I had not kept the The agent was helpful and the service was quick. Also, the cost was reasonable. One issue today: I received an email which said I had not kept the appointment. Please fix this as I would never do that! More

Never Let Down...Always Excellent Service Our family has two Audis and I have always had an excellent experience with Rick Kelstrom & Eric Defort. Professional, courteous and extremely knowled Our family has two Audis and I have always had an excellent experience with Rick Kelstrom & Eric Defort. Professional, courteous and extremely knowledgable...could not recommend them any higher. More

AUDI Q7 SERVICE EXPERIENCE I have only good things to say about this dealer's service department. After having a horrible service experience at the Audi dealer in Naperville I d I have only good things to say about this dealer's service department. After having a horrible service experience at the Audi dealer in Naperville I decided to try Hoffman Estates and I am glad I switched. From scheduling an appointment, to confirming the appointment, vehicle drop off, loaner pick up, and finally picking up my vehicle everything went so smooth and I could not ask for a better experience. Nice job guys! More

My new Audi A4 I Was in an accident with my Audi A3 (lease). Carlo and Eric helped me manage the accident. I then got my new Audi A4 (lease) from Carlo which was a s I Was in an accident with my Audi A3 (lease). Carlo and Eric helped me manage the accident. I then got my new Audi A4 (lease) from Carlo which was a smooth experience. I can't tell how nice it is to work with Carlo. I would like to really than Carlo and Eric for all theor help. Happy holidays! More

Last minute service Driving home from work my TPI system monitor alert went off. The car felt right so I called Mike at Hoffman Estates Audi to ask if I could stop by and Driving home from work my TPI system monitor alert went off. The car felt right so I called Mike at Hoffman Estates Audi to ask if I could stop by and have it checked out. No problem was the answer. It wasn't more than 20 minutes and I was back on my way home. My tires were checked and properly inflated and the TPI system reset. Great service. Love this service center. More

Excellent Service I continue to be thrilled with my experience at Audi of Hoffman Estates. This was the first scheduled service for my S6. The experience was everythi I continue to be thrilled with my experience at Audi of Hoffman Estates. This was the first scheduled service for my S6. The experience was everything I would ask for, in particular the flexibility with the loaner. More

excellence I came in for service on a recall. Rick was friendly, courteous and helpful! Top notch!! The time frame he quoted me was spot on. I would come here ag I came in for service on a recall. Rick was friendly, courteous and helpful! Top notch!! The time frame he quoted me was spot on. I would come here again the next time my car needed repair or service and would ask to talk with Rick! More

Purchase of Q5 Went in researching. Walked out with a new vehicle. Very impressive customer service. I have been certified in customer service skills and am able Went in researching. Walked out with a new vehicle. Very impressive customer service. I have been certified in customer service skills and am able to consult for businesses, but do not. Very pleasant experience. More

Seamless Pretty much a painless experience. I would put something other than soap operas on tv Overall it was a very good service from beginning to end Pretty much a painless experience. I would put something other than soap operas on tv Overall it was a very good service from beginning to end More