Audi Hoffman Estates

Very positive experience overall from the first visit to even their post sale communication and customer service. They were very willing to work with my trade-in and financing requests and made the whole s even their post sale communication and customer service. They were very willing to work with my trade-in and financing requests and made the whole sales process a very smooth undertaking. I am looking forward to having this team conduct the service work on my car as I know I will always receive top notch service. I would highly recommend Audi Hoffman Estates to anyone. More

Our experience buying a car with Juan Andino was wonderful. He was totally professional & knowledgable. He was a pleasure to work with and we will certainly look to him when we are ready to purchase wonderful. He was totally professional & knowledgable. He was a pleasure to work with and we will certainly look to him when we are ready to purchase our next Audi. This, for sure, was the best experience we ever had purchasing a car. Patty & Joe Buckley More

Visited to get information about my lease expiration. Elvin was very helpful and I ended up leasing a new Audi the same day. Elvin seemed knowledgeable and experienced. Elvin was very helpful and I ended up leasing a new Audi the same day. Elvin seemed knowledgeable and experienced. More

We are now on our 6th Audi Purchase(New & Used) from Necko Civic, making us 6 time repeat customers of Schaumburg Audi/Hoffman Estates Audi for not only sales, but service as well. Necko is the main re Necko Civic, making us 6 time repeat customers of Schaumburg Audi/Hoffman Estates Audi for not only sales, but service as well. Necko is the main reason we keep going back, due to his honest no nonsense approach to sales and making us feel more than just "customers." We have become so comfortable with him over the years, that our newest 2013 A4 Premium Plus CPO purchase was pretty much handled over a phone call, few e-mails, and some cell phone pics before heading in to complete the transaction. Every aspect of the vehicle was as described, and the entire transaction process was handled with ease as usual. We are very grateful to have crossed paths with Necko, and the Schaumburg/Hoffman Estates Audi team, as we know how difficult it is to find not only a sales person you can trust, but a dealership as well. More

When we were shopping for the car Marty Johnson was friendly very helpful explaining the car features, etc. We paid a fair price for the car, but when I heard "I lost money selling at this price" I wa friendly very helpful explaining the car features, etc. We paid a fair price for the car, but when I heard "I lost money selling at this price" I was very aggravated. I do not need to hear that kind of BS! Don't insult me! The disaster occurred when we went to pick up the car. We were a cash purchase, no financing, and it took over 3 hours to get the car. Granted the dealership was in the process of moving locations, but such a delay was unacceptable. I confirmed with Marty the night before and in the morning about when we would be coming in to pay for and pick up the car. Somehow the ball was dropped between Marty and the finance manager (not sure by who, but I think Marty forgot to put our names on the finance manager's list) and the paperwork didn't get done. After another sales person (Marty was too busy!) did a walk through with us and the car, we waited almost 2 hours before we could sign, pay and leave. Every other customer that was there when we were there were long gone. I understand that mistakes get made but nobody had the common courtesy to explain what happened and to admit making the mistake. After such an experience, I don't see how I can recommend this dealership. More

It was crazy busy on a Saturday morning when we decided to visit (dealership is getting ready to relocate). We were able to look around the lot at the available cars without someone jumping on us right aw to visit (dealership is getting ready to relocate). We were able to look around the lot at the available cars without someone jumping on us right away. Juan found us in the lot looking at cars. He answered every question on the vehicle we wanted. He took us out for a test drive. We were so comfortable with him and the Audi that we purchased a Q7 that was not even on the lot yet. There was no bull**** that we had found with other dealers. He was honest with us as we were with him. We plan on purchasing future vehicles at Schaumburg Audi with Juan as our salesman. Thank you for finally making buying a car an enjoyable experience. More

We came in on Saturday with a test drive in mind and ended up leaving with a pre-owned 2010 Audi A4 Avant. We worked with William Calderon throughout the process. After visiting other local dealers an ended up leaving with a pre-owned 2010 Audi A4 Avant. We worked with William Calderon throughout the process. After visiting other local dealers and having experiences ranging from bad to worse, William was a pleasure to deal with. We were able to quickly evaluate the car, get a quote on our trade and make a fair deal on our new Audi. I feel that the price for the car was fair as was the value of our trade. William took a lot of time to walk us through the benefits of the car and of the Audi brand. We had the most thorough test drive we have had since buying an Acura a few years ago. William is extremely knowledgeable about all aspects of the car and helped us to compare against other options. The quality and feel of the Audi sells itself, but William made the process enjoyable. When was the last time you said that about buying a car? More

It was a pleasant experience working with Juan Andino. He made it a point to include both of us in the discussion of the purchase. Each and every question was answered in a well-informed manner. Our pho He made it a point to include both of us in the discussion of the purchase. Each and every question was answered in a well-informed manner. Our phone calls were returned in a timely fashion. He showed us how the many options on the vehicle were operated and invited us to return or call him for a refresher course. We knew the car would be fun, but was surprised that the purchasing process was easy..............Thanks to Juan! More

Necko made our purchase on 06/08/2013 quite possibly the best I have ever had at a car dealership. To start: My wife and I made a 3 1/2 hour drive to Schaumburg Audi to purchase a used BWM X3. We purchase best I have ever had at a car dealership. To start: My wife and I made a 3 1/2 hour drive to Schaumburg Audi to purchase a used BWM X3. We purchased the vehicle sight unseen and this was due to Necko accurately describing the condition of the vehicle, providing the Carfax report and answering any and every question I had. He even went out of his way to run the VIN with a local BMW dealership to provide all installed options and packages. When we arrived the BMW was exactly as he had described. We drove it and within an hour the entire transaction was complete. When we had to return our rental and were unable to secure a ride back to the dealership, Necko came and picked us up to finish the transaction. Necko and Schaumburg Audi will be our first place to shop when we need another car. Nevermind that we are out of state buyers- the way Necko worked for us was absolutely fantastic and as far as my wife and I are concerned one of the best guys in the US to buy a car from. Anytime anyone asks who/where to buy an Audi - Necko and Schaumburg Audi will be the first words I tell them. More

Marty and Viktor made leasing my 2013 Audi A7 extrmemley easy. Due to my busy schedule, it's hard to go from dealership to dealership to find the right deal on a vehicle and Marty was very accomodating in p easy. Due to my busy schedule, it's hard to go from dealership to dealership to find the right deal on a vehicle and Marty was very accomodating in providing the information that I requested over the phone. We wrapped up the deal in about 7 days and the entire time that I spent at the dealership was under 2 hours. They should expect to see me again in 3 years when it's time to lease another car. More