Audi Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Elvin was an excellent salesman. He was very knowledgeable and passionate about the product. I purchased a new Audi A4 and couldn't be happier. My experience with Elvin and the dealership as a w knowledgeable and passionate about the product. I purchased a new Audi A4 and couldn't be happier. My experience with Elvin and the dealership as a whole was very positive, and I would recommend Elvin to anyone looking to purchase an Audi. Elvin was very thorough upon delivery of the vehicle, and answered every question I had. He exceeded my expectations. More
I live in California and was looking for an Audi TT (used)with the United States as my source for finding a car. In my search, I found some vehicles that looked interesting, but in dealing with the di (used)with the United States as my source for finding a car. In my search, I found some vehicles that looked interesting, but in dealing with the different folks, only one salesperson stuck out as a professional, and that was Necko Civic. His quick response to all my questions was prompt and helpful. When it came to the final three cars I was interested in, I found that only Necko could provide me with the service information I requested. While the others had lower mileage, lower prices; none of the service feedback was consistent. I pushed on Necko pretty hard about service records, buying a car sight unseen and that he was in fact my eyes for this deal. Necko assured me the car was immaculate and he was right. I flew into Illinois, and landed at Midway Airport a good distance from the Dealership. He had a driver pick me up and when I got to the Dealership, I was treated like a King! I met Necko's boss, the Service Manager who serviced the car, the finance guy and the General Manager. I drove the car back to California and the car exceeded my expectations. I don't know there customer base for flying in to get a car sight unseen but for me to get on a plane, fly to a different state (some 2000 miles away) and buy a car says something about the quality and trust of these folks. I know that the next time I am in the market for a car; Necko will be the first contact I make. Anything less than a 5 for this Dealership is a disservice to them. Sincerely, Roger Hembrough More
I have been going to Schaumburg Audi for many years. I consider Ed and Vern my good friends there, knowing that my cars will be receiving the best of care and that they are always very honest with me when consider Ed and Vern my good friends there, knowing that my cars will be receiving the best of care and that they are always very honest with me when it comes to any repairs or service needed. They are very friendly, courteous, knowledgeable and helpful. I can't say enough good things about them. More
The experience was very pleasant to buy the new Audi 7. Jacek was extremely accommodating. He reviewed the features on the new car in detail. Jacek was extremely accommodating. He reviewed the features on the new car in detail. More
I have always been treated so well at Schaumburg Audi. I have bought two cars from them, and I will get the next there also. The staff is very thorough and are looking to please you as the customer. Thank have bought two cars from them, and I will get the next there also. The staff is very thorough and are looking to please you as the customer. Thank you Shaumburg Audi for all you have done. Kenny McCudden More
The service department is excellent. They listen to you and share their insight into what needs to be done. If you have had service they keep excellent records and can check past needs. The service advis and share their insight into what needs to be done. If you have had service they keep excellent records and can check past needs. The service advisors are well qualified and friendly and very very helpful. More
Since becoming an Audi owner,I have enjoyed driving my A4. My times that I have gone into the Schamuburg Audi, it has been a very friendly atmosphere with the customer attention A+. Ted McConnelle has alw A4. My times that I have gone into the Schamuburg Audi, it has been a very friendly atmosphere with the customer attention A+. Ted McConnelle has always been a help in any way needed & it has been nice experience to go have work done on my car. A friend of mine who as well owns an Audi mentioned to me about the fine service. Excellant choice for anyone. More
I was able to drop off my car, quickly get a loaner and drive out of the dealership in 15 minutes. Ed provided good communication along the way and my car was ready when promised. Overall a great experienc drive out of the dealership in 15 minutes. Ed provided good communication along the way and my car was ready when promised. Overall a great experience! More
I always look forward to my Audi dealership visit, as Ted McConnell is a very friendly and welcoming greeter. He ask the reason for my visit and then shortly thereafter tells me how long I should expect to McConnell is a very friendly and welcoming greeter. He ask the reason for my visit and then shortly thereafter tells me how long I should expect to wait. Then he informs me as to the expected cost and gets my approval. When complete he sits with me and goes over my bill. I said OK for cost because I have no idea what the cost should be. This is always a pleasant visit because of Ted. More
great customer service over all & competive internet used car price. Provide good financing program. no hassle to go through paper works Make customer ease to purchase from start to the end. used car price. Provide good financing program. no hassle to go through paper works Make customer ease to purchase from start to the end. More