Audi Hoffman Estates

Ted has been taking the lead on servicing my Audi A6 - now our 4th Audi - for several years. He still greets me with enthusiasm when I arrive, makes sure to understand the reasons for my visit, processes now our 4th Audi - for several years. He still greets me with enthusiasm when I arrive, makes sure to understand the reasons for my visit, processes the check-in thoroughly and quickly, and makes sure I'm comfortable in the waiting area. He stays in touch during the servicing, keeping me up-to-date on the progress. When the service is done, he explains the findings and results clearly, and the car is delivered washed and as clean as new! Ted is a terrific asset for the dealership! More

I am always pleased with the service staff at Schaumburg Audi. Everyone is so friendly and accommodating. Actually everyone in the whole dealership is so nice. Audi. Everyone is so friendly and accommodating. Actually everyone in the whole dealership is so nice. More

I have been an "Audi Guy" for almost six years now and Ed Stawicki has been my service advisor for all those years. Ed has always taken care of me and made sure the service work was completed corr now and Ed Stawicki has been my service advisor for all those years. Ed has always taken care of me and made sure the service work was completed correctly and in a timely manner. This has all been done under warranty so I cannot comment on price. More

I believe the dealership is only as good as their Service. The service area has gone out of their way to make us happy. I can count on both Ed and Ted to do what is needed to provide a solution to Service. The service area has gone out of their way to make us happy. I can count on both Ed and Ted to do what is needed to provide a solution to my problem. More

I know William from previous dealership, When he left that dealer and came to Schamburg Audi I told him I would follow him. I am glad I did. He is a great salesman and a friend. I have bought 4 Audi's that dealer and came to Schamburg Audi I told him I would follow him. I am glad I did. He is a great salesman and a friend. I have bought 4 Audi's from him and I am sure I will be buying many more. More

I can't say enough great things about this dealership. I've been coming to this location since I bought my car a few years back. The reason I love this location is because they always put the customer fi I've been coming to this location since I bought my car a few years back. The reason I love this location is because they always put the customer first. They go above and beyond to make sure you are satisfied with their work. They also make you comfortable while you are waiting in the waiting room and if you can't wait, they will also find you a loaner. They have never tried to get me to do more work on my car that is needed, like some other dealers have done. The last few times I've been there, I have dealt with Anthony. He is great!! He always makes sure that I'm doing good while waiting and comes to me with updates on my car as soon as he gets them. Due to my work schedule I can't always stay so he always makes sure to work around that and find me a loaner if need it. Another thing that sets them apart is the little things they do. I'm part of their email listing and every few months i get a newsletter regarding things about car and other things. I've learn some new tips and ideas that apply to everyone with a car and not just audi car people. I've been able to share that with some of my friends. I can't thank this dealer ship enough. I tell everyone to come here and get their work done by your team. Thank you Anthony for always being friendly and knowledgeable and striving for great customer service. I am happy to be a customer here and feel part of a family. More

The group in service continue to go above and beyond expectations. It is service like this that others strive to acheive. I will be "forced" to buy my next car from Schaumburg Audi, just becuase of th expectations. It is service like this that others strive to acheive. I will be "forced" to buy my next car from Schaumburg Audi, just becuase of the level of service they offer! More

I first came to them with a car bought at another dealer. Since then I have bought 2 used Audis from them at fair prices. They serviced my cars like I was a new car customer. Since then I have bought 2 used Audis from them at fair prices. They serviced my cars like I was a new car customer. More

My salesperson, Marty Johnson, was extremely knowledgable, helpful, and very responsive to my email questions regarding different vehicles. I debated buying my car for over 4 months. I never f knowledgable, helpful, and very responsive to my email questions regarding different vehicles. I debated buying my car for over 4 months. I never felt pushed to make a decision--there were no "act now or else you may lose this opportunity" ultimatums. Since purchasing my vehicle, they have been very responsive to my questions and appear to prioritize customer service as their number one priority. Last but not least, I am very happy with the car I purchased. More