Audi Hoffman Estates

Vern was unbelievable to work with. This was the easiest process that I've ever had buying a car. He was honest and went out of his way to be helpful, including picking me up at the Metra station and taking process that I've ever had buying a car. He was honest and went out of his way to be helpful, including picking me up at the Metra station and taking the time to go through all of the options in my new car. Vern really understands customer service. I will highly recommend Vern and Schaumburg Audi and will absolutely return when I need to buy another car. I only met with Viktor briefly during my visit to the dealership. He was also extremely kind and very easy to work with. In sum, I was really impressed with the quality of servie and care I received. More

My husband and I visited three dealerships to test-drive as we began our search for a new car. Necko was amazingly helpful and informative and the ONLY salesperson who took any pride in what he was selling as we began our search for a new car. Necko was amazingly helpful and informative and the ONLY salesperson who took any pride in what he was selling, explaining many details and functions of the car to us both before and after we drove. The other two dealerships' salespeople would not say Word One to us, and we felt like they didn't even want to bother with us. We felt very respected through the entire negotiation process as well. We love our new car and feel that our relationship with this dealership is off to a great start. Well done, Schaumburg Audi -- the time you took to make us feel like a valued customer has won us over to the Audi brand! More

everyone was exceptional friendly / dealer ship was very clean and proffessional looking......the only complaint would be the negotiation process is not fair for for the buyer...it is their way or the highw clean and proffessional looking......the only complaint would be the negotiation process is not fair for for the buyer...it is their way or the highway ! More

As always it is a pleasure to come into your dealership for any repairs or maintenance. Ted McConnell has always been a tremendous help when needed to discuss items that need attention to on my A4. He has for any repairs or maintenance. Ted McConnell has always been a tremendous help when needed to discuss items that need attention to on my A4. He has always been very helpful, honest in his evaluations & is very courteous, always. He's very important for the dealership there at Schaumburg because of his professionalism & expertise in his work. More

Ted McConnell was fantastic to work with. He fully explained the scope of services and the work was done faster than expected. Car looked great after the complimentary wash as well! explained the scope of services and the work was done faster than expected. Car looked great after the complimentary wash as well! More

Very quick and professional service. Took my Cabrolet in as top was not working. Qucikly diagnoised and given a loaner as repair would take a few days. Was ready when promised and all was taken care of. as top was not working. Qucikly diagnoised and given a loaner as repair would take a few days. Was ready when promised and all was taken care of. Just glad i had extended warrenty as would have been very expensive without. More

Jacek did a great job helping us pick an used A6 for our son. He was pleasant, timley and totally professional. My wife and I both appreciated his "no preasure" and "laid back" style and personality. son. He was pleasant, timley and totally professional. My wife and I both appreciated his "no preasure" and "laid back" style and personality. More

I have been a customer of Schaumburg Audi for 5 years now. They have never let me down, they have a tremendous sales team, customer service is 5 star, and above all, their communication is better than a now. They have never let me down, they have a tremendous sales team, customer service is 5 star, and above all, their communication is better than any other dealership that I've ever been involved with. I have bought both new and used from Schaumburg and they treat you the same way whether you are buying a used A4 or a new A6. I would suggest to anyone to give them an opportunity to earn your business, they won't disappoint you. More

Very comfortable and efficient transaction, due to Greg C.s excellent work. Attentive, quick to return calls. Easily managed whatever we asked, promptyl. Somwhat complicated inter state trade, but handled C.s excellent work. Attentive, quick to return calls. Easily managed whatever we asked, promptyl. Somwhat complicated inter state trade, but handled well. If Greg is there, we and our families will return for future trades. More

Every instance where I have had the opportunity to deal with Schaumburg Audi employees, I have been treated fairly and honestly. I traded in my '06 Audi A6 for a 2012 Audi A6. I originally was looking fo with Schaumburg Audi employees, I have been treated fairly and honestly. I traded in my '06 Audi A6 for a 2012 Audi A6. I originally was looking for a used one, but Greg was very helpful in demonstrating why it would work better for me if I looked at a new one. I gave him a monthly payment target, and he came right within $30 of that number. Ring up that sale! More