Audi Hoffman Estates

Ted in service has taken care of me ever since I bought my A6 over 3 years ago. He is always courteous and friendly. In addition, he provides accurate information regarding the service to be performed an my A6 over 3 years ago. He is always courteous and friendly. In addition, he provides accurate information regarding the service to be performed and takes the time to listen to my problem description. He has never failed to take care of any service or warranty issue I have had. More

GREAT PEOPLE, GREAT SERVICE,VERY PROFESSIONAL, I ONLY STAY HALF HOUR, AND I DRIVE ALWAY MY NEW CAR.I DID NOT WORRY ABOUT ANY PART OF THE PROCESS. MARC & AL GREAT PEOPLE VERY FRIENDLY AND VERY NICE, I ORD STAY HALF HOUR, AND I DRIVE ALWAY MY NEW CAR.I DID NOT WORRY ABOUT ANY PART OF THE PROCESS. MARC & AL GREAT PEOPLE VERY FRIENDLY AND VERY NICE, I ORDERED THIS CAR BEFORE I GO TO THE DEALER, THEY SUPRISELY INPUT MY HOME ADDRESS IN THE NAVATION SYSTEM. HIGHLY RECOMMANDED More

I had researched various Audi dealerships in the city for a new A5 Coupe. Unfortunately, most of the dealerships I had contacted didn't see too concerned about my business unlike Schaumburg Audi. Their sales a new A5 Coupe. Unfortunately, most of the dealerships I had contacted didn't see too concerned about my business unlike Schaumburg Audi. Their sales staff, especially Jimmy C., made me feel like my business was wanted and even ordered the A5 to my specifications. I was updated on my order and made sure the price was right even though the car is in high demand. I highly recommend this dealership to anyone who is interested in purchasing a new Audi. Go run to Schaumburg Audi now! :) More

We are returning customers and highly recommend Schaumburg Audi. Buying a car has never been easier! We met with Al upfront and rather than keep us waiting at the showroom too long while they loo Schaumburg Audi. Buying a car has never been easier! We met with Al upfront and rather than keep us waiting at the showroom too long while they looked into a model we were interested, he worked with us via email and phone, which was very convenient and appreciated. Al ended up being ill the day we picked up our Q5, but his very dependable teammate, Dean Turner, was terrific and took alot of time to walk us through all the amazing capabilities that the Q5 has. We are looking forward to enjoying the vehicle for years to come. More

Ever since I bought my Audi, I have been taking it to this dealership for any services. Every time I am there, the staff treats me with respect and provides me with all the information I need. On this this dealership for any services. Every time I am there, the staff treats me with respect and provides me with all the information I need. On this last visit, Brandon was more than helpful filling out all the paper work and giving me all the information I needed for my service. He quoted me a price and they preformed the job like they said they would. Brandon also gave me a loaner car. I couldn't have asked for a better loaner. It was a brand new Q7. I don't know how he is going to top that one, next time i need a loaner. Later on during the day I received a call that my car was ready for pick up. Brandon also told me about possible services that I may want to consider for my next visit. When i received my car, the job was completed and my car was washed. I will continue to bring my car to this dealership because of the fast, friendly and honest service i get here. I have recommended this dealership to other audi owners. I think their prices are fair and the quality of work is the best. Thank you for always trying to deliver the best work possible and continue to strive to be the best. When the time comes and I need to purchase a new car, this is the dealer where i will buy my next car. Thank you for everything Sincerely Ralph Soto More

I have been a customer of Schaumburg Audi & Vern Buzek since 1992 ! I took delivery of my 16th Audi (2011 S4 sedan) last August. I am sold on the product & dealership for life. I have been treated l Buzek since 1992 ! I took delivery of my 16th Audi (2011 S4 sedan) last August. I am sold on the product & dealership for life. I have been treated like a VIP since day#1. Ted McConnell in service continues to provid me w/personalized & excellant service & my Sales professional, Vern Buzek makes my next purchase "fair & simple".The Detail Staff do an excellant job & go out of their way to keep my Audis clean inside & out. Jim Iverson, New Car Manager has extended many courtesies to me as has General Manager, Brian Hall who takes pride in the dealership & product. Quality customer service is a priority of this dealership & it is displayed at all levels. I have recommended Schaumburg Audi to many of my friends & cowokers over the past 19 years, and many of them have become repeat Audi owners too ! you will not be disappointed. More

Great "can do" attitude, to make it work. Several options presented, very patient, no high-pressure or cheap sales techniques. This is a repeat purchase, and the service team was always very Several options presented, very patient, no high-pressure or cheap sales techniques. This is a repeat purchase, and the service team was always very courteous and helpful upon my visits for my last Audi's scheduled service stops. The whole dealership seems to place a high priority on delivering very high-quality, accommodating customer service. More

I have owned my Audi A4 since 2004. I have always taken it to the Schaumburg Audi dealer. Most of the time I have been taken care of by Ted McConnell. Working with Ted and the entire Schaumburg Audi staff it to the Schaumburg Audi dealer. Most of the time I have been taken care of by Ted McConnell. Working with Ted and the entire Schaumburg Audi staff has been a real pleasure. I have never looked forward to going to a car dealer before to get service. Ted and the others I come in contact with at the dealer have always made it a pleasant experience. There is a comfortable are in which to work with internet access and coffee while waiting for my car to be serviced. Because of the quality experience I have had with my Audi A4 and the exceptional customer service at the Schaumburg Audi dealer, I will definitely plan to buy my next Audi from them. Dave Paulson More