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Audi Hoffman Estates

Hoffman Estates, IL

4.7
5,326 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,326 reviews

March 19, 2011

Went to this dealer just by chance. Shopped other dealers first. Then one Saturday my wife and I were in the area and decided to stop in...very crowded. Couldn't get anyone's attention. Sent dealer email a More

by a4alltheway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Iverson Jim Coveliers
March 19, 2011

It was a great experience and I would recommend this dealer to anybody. They are the product they are selling with out question. They were fair in negotiations and were very honest and dealt in real n More

by bjcarrara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicko Civic, Necko Civic
March 17, 2011

Very professional, helped me with alot of resources example their websit, kept in constant contact via email and phone, answered every question about the vehicle promptly, I will continue to service my More

by Keith23jensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, Brian Hall
March 16, 2011

Ed Stawiciki and the entire Service Staff at Schaumburg Audi does a good job. They are always friendly and know what they are doing. This time I had a flat tire, AAA came and put the spare on and then Au More

by beotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Stawiciki
March 14, 2011

The entire transaction, including having to bring the car we wanted in from another dealership, was handled professionally & in the timeframe promised. (No hitches!). I admit I wasn't overly comfortable havi More

by mmac42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvin Velazquez, Elvin Velazquez
March 14, 2011

I was very satisfied with the low pressure sales experience at his dealer and great customer service. The sales representative was very knowledgeable and very helpful in the decision making process More

by KDKS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvin Velazquez, Elvin Velazquez
March 11, 2011

We purchase a new car every 10 years and it's always a grueling experience. But as we began to visit dealerships and test drive cars this year, it became obvious the Audi Q5 was the best smaller SUV on t More

by peggy52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvin Velazquez, Elvin Velazquez
March 03, 2011

Prompt and friendly service. Service are nice an clean, write up was fast and explained in detail. Loaner cars provided. All around a great place to buy and service your Audi. Car was taken in on time and More

by zimbind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Ted McConnell
Mar 10, 2011 -

Audi Hoffman Estates responded

Dear customer, Thank you so much for your review and kind words about Ted McConnell. At Schaumburg Audi we take great pride in our team and ensure that we deliver the utmost customer service to our clients. We are glad to hear we were able to provide quick service to you and your Audi, as well as get you on your way with one of our loaner vehicles. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your automotive needs for many years to come. We will make sure to keep the email service appointment reminder intact, glad to hear it was useful! Best regards, The Schaumburg Audi Team

March 02, 2011

I have only had great experience with this dealer. Was recommended by 4 of my friends that have 1 or more Audis. Service department is (Andy, Tony and Eric) very competent and accommodating and Vern in sa More

by tenby1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony (service) and Vern in sales, Andy Emberton
February 24, 2011

Schaumburg Audi is the most personable, professional, efficient, caring dealershiip I have ever done business with. (Any more, it doesn't feel so much like doing business as it does visiting family.) E More

by Sauceda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted, Ed, Brandon, Derek, Andy, Andy Emberton, Ted McConnell
Feb 28, 2011 -

Audi Hoffman Estates responded

Dear customer, Thank you so much for your review and kind words about Ted, Ed, Bradon, Derek and Andy. At Schaumburg Audi we take great pride in our team and ensure that we deliver the utmost customer service to our clients. It is nice to hear that our employees are knowledgable, friendly and professional...meeting your needs as an Audi customer. We could not agree more about "playing favorites," at Schaumburg Audi, that is not a part of our workmanship and dedication to our clients. Thank you in advanced for reccommending us to your family and friends. Please let us know if there is anything additional we can do for you. Best regards, The Schaumburg Audi Team

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