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Audi Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Went to this dealer just by chance. Shopped other dealers first. Then one Saturday my wife and I were in the area and decided to stop in...very crowded. Couldn't get anyone's attention. Sent dealer email a first. Then one Saturday my wife and I were in the area and decided to stop in...very crowded. Couldn't get anyone's attention. Sent dealer email about our experience and the next day received a call from Jim Coveliers stating that Schaumburg Audi really wanted to be my car dealer. I made an appointment to drive out on Friday night. Very glad I did. Great service from both Jim Coverliers and Jim Iverson. Fantastic price. Had Jim Coverliers do a locate on the A4 we wanted. It took about 4 days for our car to come in. Great car. Great Dealer. We bought a new car with a lot of new technology (MMI) Jim Coverliers took the time to get everything set up for us and spent time going through everything. If you are in the area and just stop by ask for Jimmy C or Jimmy I you will get the attention you are looking for. Thanks to the Jim Coverliers and Jim Iverson More
It was a great experience and I would recommend this dealer to anybody. They are the product they are selling with out question. They were fair in negotiations and were very honest and dealt in real n dealer to anybody. They are the product they are selling with out question. They were fair in negotiations and were very honest and dealt in real numbers. I was a very quick and easy process to close the deal. More
Very professional, helped me with alot of resources example their websit, kept in constant contact via email and phone, answered every question about the vehicle promptly, I will continue to service my example their websit, kept in constant contact via email and phone, answered every question about the vehicle promptly, I will continue to service my cpo audi a4 at only this dealer even if it is simple maintenance More
Ed Stawiciki and the entire Service Staff at Schaumburg Audi does a good job. They are always friendly and know what they are doing. This time I had a flat tire, AAA came and put the spare on and then Au Audi does a good job. They are always friendly and know what they are doing. This time I had a flat tire, AAA came and put the spare on and then Audi Schaumburg took me that same day at my convenience to look at the tire(s). Last fall they told me that I would need new tires in the spring so when it was determined the tire could not be repaired I bought four new tires. They placed the tires on the car, balanced them, checked all the fluids and then washed the car. I was out of the dealership exactly when they told me I would be finished. More
The entire transaction, including having to bring the car we wanted in from another dealership, was handled professionally & in the timeframe promised. (No hitches!). I admit I wasn't overly comfortable havi we wanted in from another dealership, was handled professionally & in the timeframe promised. (No hitches!). I admit I wasn't overly comfortable having to leave a deposit & wait for the car, but everything happened as promised (no games)... I would reccommend this dealer & our salesperson to anyone. More
I was very satisfied with the low pressure sales experience at his dealer and great customer service. The sales representative was very knowledgeable and very helpful in the decision making process experience at his dealer and great customer service. The sales representative was very knowledgeable and very helpful in the decision making process. I would recommend this dealer and sales representative to my friends and family. More
We purchase a new car every 10 years and it's always a grueling experience. But as we began to visit dealerships and test drive cars this year, it became obvious the Audi Q5 was the best smaller SUV on t grueling experience. But as we began to visit dealerships and test drive cars this year, it became obvious the Audi Q5 was the best smaller SUV on the market - and Elvin Velazquez the most competant sales person in the Chicagoland area! Elvin's friendly and personable manner, as well as his sense of humor, made him easy to work with - he was the antithesis of the pushy car salesman. Elvin listened to us and paid attention to our needs; he investigated the dealership inventory and presented us with many options in purchasing an SUV. His knowledge about SUVs in general, attention to detail, and thorough explanations helped us to make the right decision for us. Even after the purchase, Elvin was extremely patient when teaching us about all the bells and whistles on our new Q5. Elvin made our overall car purchasing experience very enjoyable, easy, and dare I say it . . . fun! More
Prompt and friendly service. Service are nice an clean, write up was fast and explained in detail. Loaner cars provided. All around a great place to buy and service your Audi. Car was taken in on time and write up was fast and explained in detail. Loaner cars provided. All around a great place to buy and service your Audi. Car was taken in on time and returned washed and ready at promised time. Email reminder sent the day before your serive appointment which was nice. More
I have only had great experience with this dealer. Was recommended by 4 of my friends that have 1 or more Audis. Service department is (Andy, Tony and Eric) very competent and accommodating and Vern in sa recommended by 4 of my friends that have 1 or more Audis. Service department is (Andy, Tony and Eric) very competent and accommodating and Vern in sales and Jim the Manager are great guys. I recommend them all the time. More
Schaumburg Audi is the most personable, professional, efficient, caring dealershiip I have ever done business with. (Any more, it doesn't feel so much like doing business as it does visiting family.) E efficient, caring dealershiip I have ever done business with. (Any more, it doesn't feel so much like doing business as it does visiting family.) Everybody there has a perfect balance of friendliness and professionalism. They are very knowledgable about the service needs of your vehicle. The owner takes the time to shake your hand when he encounters you. All of the staff, whether it's the cashier, salesmen, mechanics, appointment advisor, etc. are pleasant, efficient and friendly (but not intrusive). Someone is always there ready to give prompt service (most of the time, they're right out, with paper in hand, before you exit your car). I have never experienced any 'attitude', rudeness, or ambivalance of any sort. My car is always well taken care of, washed and vacuumed. Even the porters are friendly and efficient. One of the most pleasing things I've noticed is they don't play 'favorites'. I've been a regular customer for about three (3) years now and I know who's who. However, when I entere the service area, if there are other people ahead of me, the service advisors take their time with whomever is ahead of me, still acknowledging I'm waiting. They never take their attention away from the person they are doing a service write-up for, which is extremely impressive to me. I wish I could think of many more eloquent ways to put it; suffice it to say - THEY ARE THE BEST! I would recommend them to anybody, any time. More