Audi Hoffman Estates

Comfortable, Informational, and Pleasant I visited this dealership twice before buying my new Q5. The first time a friend caught me off guard and brought me to the dealership in my pjs. I was I visited this dealership twice before buying my new Q5. The first time a friend caught me off guard and brought me to the dealership in my pjs. I was treated with respect and given the same attention to my questions and concerns in my PJs as I was when I came back in general attire. I worked with the same sales guy both times and had an amazing experience with both him and the finance manager. I will be buying another car for this dealership soon. I had an amazing experience thank you. More

Friendly staff, easy to work with Staff at Audi Hoffman estates is always easy to work with and make sure you get car you want. Carlo is great and makes things as smooth as possible. Staff at Audi Hoffman estates is always easy to work with and make sure you get car you want. Carlo is great and makes things as smooth as possible. More

Smooth experience!!! As it normally is the service department was fantastic!! Fourth time getting the car serviced here at Hoffman Estates and to date every visit has been As it normally is the service department was fantastic!! Fourth time getting the car serviced here at Hoffman Estates and to date every visit has been a good one. More

Mike went above and beyond. Great customer service. From the minute I called, the service department was proactive and knew exactly what was wrong with my car. They were quick, efficient and professiona From the minute I called, the service department was proactive and knew exactly what was wrong with my car. They were quick, efficient and professional. I appreciate the services they provided and would highly recommend them to anyone. More

My first Audi, smooth and easy experience I initially had difficulty choosing a car, Carlo helped me find a few that fit my preferences. He met with me at a time that fit my schedule and didn’ I initially had difficulty choosing a car, Carlo helped me find a few that fit my preferences. He met with me at a time that fit my schedule and didn’t waste any time finding the right car for me. I am very happy with my 2019 A4 and I will be back in a few years to trade in. More

As always a wonderful experience I have never had a bad experience at this dealership. I purchased my car here and can honestly say that my Service Representative, Rick Kelstrom is th I have never had a bad experience at this dealership. I purchased my car here and can honestly say that my Service Representative, Rick Kelstrom is the best of the best. He always makes sure that my car is taken care of. He answers all my concerns and makes sure that whatever is required is taken care of at the right time and done correctly. More

Still waiting for vehicle delivery. I bought a vehicle from out of state. An independent inspection showed that the vehicle was in good condition except that the power liftgate wasn't wo I bought a vehicle from out of state. An independent inspection showed that the vehicle was in good condition except that the power liftgate wasn't working. I wired the money to purchase the vehicle then, Dec. 9, and since the liftgate wasn't repaired by the time I left on vacation Dec. 18 I said it would be fine you have it delivered when I returned on the 31. It's now Jan. 7 and it's still sitting in Chicago, although I need this vehicle now. More

Service representative Rick was my service representative and I was very pleased by the way he answered my questions and the pleasent manner he approaches his job. I will de Rick was my service representative and I was very pleased by the way he answered my questions and the pleasent manner he approaches his job. I will definitely ask for Rick on my return visits. More

Customer see From the moment I drive up all associates are very polite efficient on getting my car serviced Inna timely manner . To be able express my concerns ar From the moment I drive up all associates are very polite efficient on getting my car serviced Inna timely manner . To be able express my concerns are without a doubt heard an taken care of promptly an effectively My go service Rick K is without a doubt abousuelty amazing effecentint as in getting my car servicesd promptly. He is definitely a asset to your Audi dealership .Thank you again for getting my car serviced very happy with all aspects of your service department. Pete & LINDA Very happy satisfied customer s More

Wonderful experience! Carlo was awesome!! My husband and I just purchased our first Audi! We bought a Q5 and I LOVE the car and the experience that our salesman, Carlo, and Audi gave us! I hig My husband and I just purchased our first Audi! We bought a Q5 and I LOVE the car and the experience that our salesman, Carlo, and Audi gave us! I highly recommend the dealership and the purchase of an Audi! More