Audi Hoffman Estates

Bad people to deal w They are very bad people try to rip you off every chance they get. I have been dealing with them for a long long time. Bunch of crooks service advisor They are very bad people try to rip you off every chance they get. I have been dealing with them for a long long time. Bunch of crooks service advisor they pretend that they your best interest at heart, very devious out fit. In future I will not recommend any one to business with them. More

Routine Service The service at Hoffman Estates Audi is always excellent. The work done on my car is always top quality and I never have to worry about the work that The service at Hoffman Estates Audi is always excellent. The work done on my car is always top quality and I never have to worry about the work that was done on my car. Ted is always courteous and goes above and beyond to keep me informed on the status of my car. More

oil change tire rotation Mike Colles was a very professional and informative Service Consultant which made my appointment worthwhile as a first time Audi owner! Overall great Mike Colles was a very professional and informative Service Consultant which made my appointment worthwhile as a first time Audi owner! Overall great service department More

Ted is the most attentive service agent I have had nothing but the best experience with Audi Hoffman, service is impeccable. I would recommend this dealership to anyone. Good stuff right her I have had nothing but the best experience with Audi Hoffman, service is impeccable. I would recommend this dealership to anyone. Good stuff right here. More

10k tune up and detail cleaning Was greeted by a friendly service worker when I pulled in. Took just a few minutes to check in and a loaner car was ready for me. Was greeted by a friendly service worker when I pulled in. Took just a few minutes to check in and a loaner car was ready for me. More

Friendly, reasonably prompt With AudiCare, I should not need to pay for tire rotation if such is recommended, and the rotation was recommended - reflects poorly on Audi. I needed With AudiCare, I should not need to pay for tire rotation if such is recommended, and the rotation was recommended - reflects poorly on Audi. I needed to wait about 15 minutes longer than forecast and no loaners were available, but everyone was pleasant. More

Excellent process Quick, professional staff. Responsive to questions. Willing to go the extra mile to make the transaction happen. No pressure sales tactics. Very infor Quick, professional staff. Responsive to questions. Willing to go the extra mile to make the transaction happen. No pressure sales tactics. Very informative and considerate of time during sales process. More

Back to basics I appreciate the straightforward approach I went through here. Nicolette was attentive, relaxed and not pushy. I did not have to deal with a swarm of I appreciate the straightforward approach I went through here. Nicolette was attentive, relaxed and not pushy. I did not have to deal with a swarm of managers trying to wear me out. I knew what I wanted and they wanted me to have it. More

Brake service and inspection I was able to get my A6 in without delay and I thought my service rep (Ted) did a great job communicating and accommodating my situation. I liked the I was able to get my A6 in without delay and I thought my service rep (Ted) did a great job communicating and accommodating my situation. I liked the video the technician sent me explaining what work was needed, he also did a great job. This was the first time i brought my vehicle here for service. Previously all my service was being done by another dealership until i caught them pressuring me to perform repairs that weren't necessary. I will be back to Audi Hoffman estates for my future service.....thanks More

Audi 2011 Ag annual Needed a simple oil/filter change. Service crew also completed complimentary 36 point review and wash, recommended wiper blade replacement and replac Needed a simple oil/filter change. Service crew also completed complimentary 36 point review and wash, recommended wiper blade replacement and replaced old license plate holders. All completed in about 1 hour. More