Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,659 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Contact Dealership
View Awards

1200 W Golf Rd

Hoffman Estates, IL

60169

Directions

By Type

Showing 5,659 reviews

September 08, 2024

Ricky was very knowledgeable about the car and all of the details I needed to operate it. More

by maureen
Recommend Dealer
Yes
Employees Worked With
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad Ricky was able to help, and we hope to see you again!

September 08, 2024

I had an emergency towing situation. The crew at the service department did everything they could to identify the problem and give me options to fix or trade in the vehicle. It was a v More

by JudyWitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Izewski
Report | Print
Sep 08, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

September 07, 2024

Thank you for a great experience. Tim the service writer did a great job getting me set up with my service and keeping me updated as well. Joe sending me a video of my vehicle was a More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga and Joe Mattes
Report | Print
Sep 08, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad Tim was able to help, and we hope to see you again!

September 07, 2024

Very k legible and very helpful. Will always use this dealership for all my needs with audi More

by DAVIDDOLINKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 08, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

September 07, 2024

The service people are excellent stating from manager Andy to service consultant. Service always provided within estimated time More

by beauty4224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2024 -

Audi Hoffman Estates responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

September 07, 2024

They were very professional and able to service my car in a timely manner and helpful More

by VICM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikala and Tim
Report | Print
Sep 08, 2024 -

Audi Hoffman Estates responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

September 06, 2024

Always a good experience at Audi of Hoffman Estates. My service advisor, Tim and service tech, Anthony do a great job of keeping me informed and taking good care of both of our Audi’s. More

by ClemsonGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim and Anthony
Report | Print
Sep 06, 2024 -

Audi Hoffman Estates responded

It's great to hear that Robert, Tim, Anthony, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

September 06, 2024

Did not use the service center due to misinformation from the service department which was corrected by another Audi dealer More

by gregg.kobelinski
Service Communication
Recommend Dealer
No
Report | Print
September 06, 2024

Fantastic job as always. The entire team and Kylo of course are the best. Got the issue resolved, had a loaner vehicle and I was back on the road again. Thank you!! More

by ZALEXWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Sep 06, 2024 -

Audi Hoffman Estates responded

Thank you for the kind words for Kylo and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 06, 2024

I just had a routine break check and look over of the vehicle. The process was timely and the staff was friendly and helpful. I was very pleased with the experience. More

by JPOTSIE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

1
...
26
27
28
...
566