Audi Hoffman Estates

DO NOT SHOP FOR A CAR HERE. I HAVE BEEN TO PLENTY OF DEALERSHIPS BUT HAVE NEVER BEEN TREATED AS DISRESPECTFUL AS HERE. WAS DECLINED A TEST DRIVE OF A CAR I WAS LOOKING TO LEASE I HAVE BEEN TO PLENTY OF DEALERSHIPS BUT HAVE NEVER BEEN TREATED AS DISRESPECTFUL AS HERE. WAS DECLINED A TEST DRIVE OF A CAR I WAS LOOKING TO LEASE HERE. I WAS ASKED IF I WAS LOOKING TO BUY TODAY AND I SAID YES BUT SINCE I GOT A BETTER QUOTE SOMEWHERE ELSE THEY WONT ALLOW ME TO TEST DRIVE THEIR VECICHLE AND BASICALLY ASKED ME TO LEAVE . LIKE I SAID I AM A SERIOUS BUYER AND COULD NOT BELIEVE WHAT THEY WERE SAYING. WHO EVER THE MANAGER IS HERE NEEDS TO BE FIRED. WHEN I TRIED TO CALL A MANAGER I GOT TRANSFERRED TWICE AND NO ANSWER. ABSOLUTELY PATHIC . I HAD EVERY INTENTION ON PURCHASING A CAR FROM THEM BUT YOU COULDNT PAY ME TO GO THERE AGAIN. BUT DO NOT SHOP HERE IT IS A WASTE OF TIME. I CANNOT EXPRESS MORE THAT I HAD EVERY INTENTION OF PURCHASING MY CAR FROM HERE AND WAS TREATED THIS WAY. CAN'T IMAGINE HOW THEY TREAT NON SERIOUS BUYERS. THIS WAS ALSO ON AN AUDI A5 THAT THEY HAVE PLENTY OF AND IS NOT ANY EXOCTIC CAR.. IT WAS A 52K CAR THAT THEY ARE DECLINING A TEST DRIVE OF. PATHETIC!!!! More

Great service department. Very professional and always go out of their way to take care of their customers. This is the only dealer I take my A4 to. Very professional and always go out of their way to take care of their customers. This is the only dealer I take my A4 to. More

Very professional. I was in for a scheduled oil change; they got me in and out faster than I expected. I was in for a scheduled oil change; they got me in and out faster than I expected. More

I am very happy with my service I received at dealership, and not to mention the sales representative. and not to mention the sales representative. More

I recently purchased a car from this dealership out of state, and I couldn't be happier with the experience. Isabela was fantastic throughout the entire process. Her communication was clear and prompt, an state, and I couldn't be happier with the experience. Isabela was fantastic throughout the entire process. Her communication was clear and prompt, and she was incredibly patient with all my questions and concerns. Unlike many salespeople, she wasn't pushy at all, which made the whole experience stress-free and enjoyable. I highly recommend this dealership, especially if you get to work with Isabela! More

Best customer service experience we had from Audi of Hoffman Estates. We recommend this Audi dealer for the car service and buying a new car. Hoffman Estates. We recommend this Audi dealer for the car service and buying a new car. More

I own a S5 and a SQ5. I come to this shop for everything pertaining to my vehicles. Eddie in sales always takes care of me and Anthony on the service side treats my audi l I come to this shop for everything pertaining to my vehicles. Eddie in sales always takes care of me and Anthony on the service side treats my audi like they are his own. Its not easy to earn my trust these days, but in my opinion, this is a great shop to work with I would recommend swinging by. More

I always get great service when I have issues and tim machonga helps nefgotuate with my warranty. machonga helps nefgotuate with my warranty. More

Amanda was great and a real people person. Friendly and knows her stuff. Great to work with. Friendly and knows her stuff. Great to work with. More