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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,659 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,659 reviews

October 14, 2024

Tim was very professional. Took care of me quickly. Even went to cashier to get my paperwork for me. Recall was taking care of. More

by ljhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Oct 14, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with Tim and our team. We're glad to hear we delivered such a great experience!

October 14, 2024

No waiting when i arrived on time for my appointment. Got a courtesy car so i could do other things instead of waiting over there More

by AXESSTRANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 11, 2024

From the moment that I pulled my vehicle into the garage bay to the time that my vehicle was done, I was treated with respect. More

by BILLWRIGHT297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 11, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience, Bill! We sincerely value your business and look forward to your next visit.

October 10, 2024

We always feel at home when we visit the dealership, is a pleasure to work with Isabella and Eddie More

by EABALE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Cuevas
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Oct 10, 2024 -

Audi Hoffman Estates responded

Thanks for your feedback on your recent visit to Audi Hoffman Estates. It's great to hear that Isabela, Eddie, and our team were able to assist you and that you had such a positive experience.

October 10, 2024

Great service! Friendly staff, quick and easy to get my tire replaced . Thank you all! More

by MIHAELAIVANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Buchanan
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Oct 10, 2024 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that Tamara had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

October 09, 2024

Excellent service at Audi Hoffman Estates. The repair was completed quickly and the car was washed. More

by PATTIJMORRIS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service department
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Oct 09, 2024 -

Audi Hoffman Estates responded

Patti, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

October 08, 2024

I’m fine going to the dealer to give a good maintaining to my car. But I do no like waiting too long. More

by NEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian
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Oct 09, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review. We appreciate your patience. If there is anything we can assist you with in the future, please let us know.

October 08, 2024

Friendly great service they made me feel comfortable Location was clean service was fast and I love each one of your dedicated associates in the service department. I spoke with about three or four of t More

by dfgsolutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 09, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

October 08, 2024

Service was done in a timely manner. Service rep went over all pricing before so there was no surprises. More

by keilbarnhisel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Oct 09, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 08, 2024

I had a reservation for 2pm for an Oil change. It took 2.5hrs which was a huge waste of a Friday afternoon. More

by Vheinz19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Oct 12, 2024 -

Audi Hoffman Estates responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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