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Audi Hoffman Estates
Hoffman Estates, IL
5,659 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,659 reviews
Verified Customer
October 18, 2024
Decent dealership service department. They’re friendly and try to be helpful. Waiting areas decent and they are pretty accurate with their service timing They’re friendly and try to be helpful. Waiting areas decent and they are pretty accurate with their service timing More
by Reviewer20
Employees Worked With
Don’t remember the name
October 17, 2024
Isabella was wonderful to work with. We were happy with the trade in value of our A5 and love our new Q5! Would do business with your dealership again! Thanks again Isabella! We were happy with the trade in value of our A5 and love our new Q5! Would do business with your dealership again! Thanks again Isabella! More
by pflakenburges
October 17, 2024
Good first time visit. Only surprise was being told that my company vehicle would be held until my company paid for the services. I said I wasn’t informed of this when I ma Only surprise was being told that my company vehicle would be held until my company paid for the services. I said I wasn’t informed of this when I made the appointment and of course was concerned about being able to get back timely to work. I was kept updated while waiting and everything worked out in the end. More
by PAULA.ZAWOJSKI
Employees Worked With
Service dept, don’t remember the name
October 17, 2024
Michaela was great! She was able to get me a last-minute loan car when she found out my boss’s car wasn’t gonna be ready for pick up in time! She was able to get me a last-minute loan car when she found out my boss’s car wasn’t gonna be ready for pick up in time! More
by Lbulicek
Employees Worked With
Michaela
October 16, 2024
Tim Machonga assisted me and he was outstanding. He updated and informed me of all that was going on. He’s definitely one of the best at Audi Hoffman. He updated and informed me of all that was going on. He’s definitely one of the best at Audi Hoffman. More
by Oliver
Employees Worked With
Tim Machonga
October 15, 2024
The sales and service have been great. Amanda was very helpful with delivery of my vehicle. Amanda was very helpful with delivery of my vehicle. More
by CHRISTOPHERSZELA
Employees Worked With
