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Audi Hoffman Estates
Hoffman Estates, IL
5,636 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,636 reviews
Verified Customer
October 03, 2024
Anthony was my service advisor, he was friendly and made sure I got the one year service I needed, only one issue was my phone apps were erased I had to call to have him walk me through how to reinstall the sure I got the one year service I needed, only one issue was my phone apps were erased I had to call to have him walk me through how to reinstall them , we live in Naples Florida and wanted to get service prior to our trip home. I was very happy to get in for required service before our trip. Good job and thanks More
by DEBBIEC1949
Employees Worked With
October 02, 2024
When it comes to professionalism and knowledge, Carlo is your guy. Ask for him when you stop in! Thank you Carlo for your assistance today! your guy. Ask for him when you stop in! Thank you Carlo for your assistance today! More
by Ozzy S.
Employees Worked With
October 01, 2024
I was not happy due to incomplete information, lack of accountability and customer service by the manager. I escalated my issue with the service manager and his response was rude and not ready to take acc accountability and customer service by the manager. I escalated my issue with the service manager and his response was rude and not ready to take accountability of the incomplete information provided by his staff. More
by Bbhaves
Employees Worked With
Service department manager and Makeyla
October 01, 2024
Excellent service. I've been servicing my car only here for 7 years. But... Guys, you have the worst coffee. The BMW dealer has it 100 times better. And with your car p I've been servicing my car only here for 7 years. But... Guys, you have the worst coffee. The BMW dealer has it 100 times better. And with your car prices...!!! You should have a model-looking barista there, with size 3 boobs. Making a divine Latte. Do you want my next car to be a BMW...?! But still, you're the best. More
by DARKBOX666
September 29, 2024
Audi dealership was very helpful with my service needs. They accommodated me with a loaner car and kept me informed about my car’s status by text. They accommodated me with a loaner car and kept me informed about my car’s status by text. More
by MATECKI1
Employees Worked With
Service department
