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Audi Hoffman Estates
Hoffman Estates, IL
5,731 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,731 reviews
July 30, 2021
Great service from Mike! Courteous and efficient. Answered all my questions clearly and thoroughly. Also have me good recommendations for body work that I needed Answered all my questions clearly and thoroughly. Also have me good recommendations for body work that I needed More
by Peg
Verified CustomerEmployees Worked With
Mike Colles
July 30, 2021
The dealership is outstanding. Brian Haske was friendly, helpful and thorough. They need a better review service though. The review process on dealer rater is more cumbersome than it needs to be. helpful and thorough. They need a better review service though. The review process on dealer rater is more cumbersome than it needs to be. More
by rtaudifan
Employees Worked With
Brian Haske
July 29, 2021
Repaired on time and called once completed. Small movie clip is always interesting. Car was towed in and tow driver located someone to take it from him quickly. Good experience overall. clip is always interesting. Car was towed in and tow driver located someone to take it from him quickly. Good experience overall. More
by MBRKHLDER
Employees Worked With
Rick Kelstrom, Mike Colles
July 29, 2021
Brian was very professional and friendly. The service was done within the specified time estimate. Good experience all around! We made a good choice buying a Q5. done within the specified time estimate. Good experience all around! We made a good choice buying a Q5. More
by Jlthomas508
Employees Worked With
Brian Haske
July 29, 2021
Great experience - timely; Still having problem with booking. I had booked the appointment on-line but it wasn't in the system. They still got me in and out, but then received notification that I missed booking. I had booked the appointment on-line but it wasn't in the system. They still got me in and out, but then received notification that I missed appointment. More
by theschmidt
Employees Worked With
Mike Colles
July 29, 2021
I recently purchased my second Audi from the Hoffman Estates dealership and have been very pleased with both the sales and the service departments. I think the prices are fair and the service is of a hi Estates dealership and have been very pleased with both the sales and the service departments. I think the prices are fair and the service is of a high caliber. More
by KELLYJBANKS
Employees Worked With
Rick Kelstrom, Iman Panah
July 28, 2021
Bought my A5 from Aaron. Amazing service, amazing dealership, amazing car! I would recommend this dealership to anyone look for a new or used Audi. dealership, amazing car! I would recommend this dealership to anyone look for a new or used Audi. More
by Laceyamizell
Employees Worked With
Aaron Brunson
July 27, 2021
Scheduled maintenance online. Got there 30 minutes early and they were already expecting my arrival. No fuss transaction with the maintenance expert. Sales were able to help me also with my Audit Connect ve and they were already expecting my arrival. No fuss transaction with the maintenance expert. Sales were able to help me also with my Audit Connect verification. Overall, it was hassle free, calm, quiet lounge so you can do some work. No complaints here. More
by alainmdrn
Employees Worked With
Rick Kelstrom, Mike Colles
July 27, 2021
Only issue they did not turn of the need service- so when I start the car it always dings and show need service I will come and get this handled when I am I. The area I start the car it always dings and show need service I will come and get this handled when I am I. The area More
by SHERRYMARVIN
Employees Worked With
Rick Kelstrom, Mike Colles
July 26, 2021
Rick was great with communication and was able to get me a loaner when the car needed more time. Really appreciated the texting of updates. a loaner when the car needed more time. Really appreciated the texting of updates. More
by Oliver
Employees Worked With
Rick Kelstrom, Mike Colles
