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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
6,445 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 6,445 reviews

October 07, 2026

Tim Machonga always takes care of my 2017 Q7. I completely trust him. He goes out of his way to service my oil hungry Audi More

by KATHLEEN.MCDERMOTT5858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Oct 07, 2026 -

Audi Hoffman Estates responded

Hearing that you completely trust our service team with your Audi Q7 means a lot to us. We’re pleased we could address your Q7’s oil needs and keep it running smoothly.

October 07, 2026

I have a 2017 Q7. Which requires regular oil top off. I'm always treated extremely well. I recently had a yellow engine light go on. When I restarted the car light dis More

by KATHLEEN.MCDERMOTT5858
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Print
Oct 09, 2026 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 07, 2026

What was promised wasn't delivered, but what was done was done sooner than expected. Felt rushed and my business was a bother and not appreciated. More

by DONLOOYER
Recommend Dealer
No
Employees Worked With
Aldo Huerta
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Oct 11, 2026 -

Audi Hoffman Estates responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

October 06, 2026

Prompt attention. Excellent service Very well, I would highly recommend their dealership and service Excellent More

by cablue21
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
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Oct 06, 2026 -

Audi Hoffman Estates responded

Knowing that our prompt attention and quality work on your Audi Q3 led you to recommend our dealership means a lot to our service department.

October 06, 2026

Courteous and prompt attention. Was very helpful assisting with a question on navi setting. I will seek their service dept next time as needed More

by cablue21
Recommend Dealer
Yes
Print
Oct 06, 2026 -

Audi Hoffman Estates responded

Thank you for the five-star review. Hearing that our service team was able to assist you promptly and courteously with your Audi Q3’s navigation settings means a lot, and we look forward to helping you again.

October 06, 2026

Audi of Hoffman Estates is batting 1,000 in ny book. Tim knocked it out the park. Top tier professional service!!! More

by SARGONKANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Oct 06, 2026 -

Audi Hoffman Estates responded

Your baseball metaphor really highlights how smoothly our service team performed on your Audi RS 5. Knowing that our professionalism met your expectations is rewarding.

October 06, 2026

Tim went above and beyond to help me with some issues with my warranty/service package and helped me get everything figured out More

by MRA7
Recommend Dealer
Yes
Employees Worked With
Tim
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Oct 06, 2026 -

Audi Hoffman Estates responded

Clear communication and dedicated support are at the heart of our service team’s approach. Knowing we could help you navigate your warranty and service package concerns with your Audi S5 is truly rewarding. Your five-star rating means a lot to us.

October 06, 2026

My service representative Tim MacDonald was excellent. He was polite, informative, efficient,and very knowledgeable. More

by tmadormo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Print
Oct 06, 2026 -

Audi Hoffman Estates responded

Your praise of our representative’s polite and knowledgeable service on your Audi Q7 is greatly appreciated. Hearing that our communication was clear and efficient means a lot to our service team.

October 05, 2026

Audi of Hoffman Estates service is a big reason for having purchased 3 Audi's. The purchase experience has always been positive and simple. Thank you to the whole dealership team. More

by cielo358
Recommend Dealer
Yes
Employees Worked With
Jim
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Oct 05, 2026 -

Audi Hoffman Estates responded

Hearing that our service on your Audi Q5 has been a key reason you purchased three Audis is incredibly gratifying. We’re also glad the purchase process has always felt positive and straightforward. Your feedback means a lot to our team.

October 05, 2026

Audi of Hoffman Estates service is a big reason for having purchased 3 Audi's. The purchase experience has always been positive and simple. Thank you to the whole dealership team. More

by cielo358
Recommend Dealer
Yes
Employees Worked With
Jim
Print
Oct 05, 2026 -

Audi Hoffman Estates responded

Knowing our service was a big reason you chose three Audi vehicles means a lot to us. We’re glad each purchase felt straightforward and stress-free. Thank you for trusting our team with the service on your Audi Q5.

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