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Audi Hoffman Estates
Hoffman Estates, IL
5,729 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,729 reviews
September 30, 2021
Your service department is one of the best that I have ever used. Rick has always answered my questions and I consider him a friend. Very courtious and efficient ever used. Rick has always answered my questions and I consider him a friend. Very courtious and efficient More
by bsatek
Employees Worked With
Rick Kelstrom
Verified CustomerSeptember 30, 2021
Brian Haske was extremely informative, kept me updated, explained everything, and the technician, Lukasz, sent a detailed video explaining his work along with an overview of my vehicle. You can tell both B explained everything, and the technician, Lukasz, sent a detailed video explaining his work along with an overview of my vehicle. You can tell both Brian and Lukasz genuinely take pride in their work. Appreciate the exceptional service and will be back soon! More
by Passnu20
Employees Worked With
Brian Haske, Lukasz Zoladz
September 30, 2021
Isabella was very professional and friendly, trying to take care of us, the best she can. Finance department was hassle free, and no pressure like some dealerships. The whole experience has changed my f take care of us, the best she can. Finance department was hassle free, and no pressure like some dealerships. The whole experience has changed my fear and loathing of buying a car. I will Go back for sure, and highly recommend them More
by FINNYFIVE
Employees Worked With
September 29, 2021
The service was prompt and the facilities are very clean and comfortable. I appreciated Mike explaining to me what will need to be done at the next service appointment. and comfortable. I appreciated Mike explaining to me what will need to be done at the next service appointment. More
by LeslieH
Employees Worked With
Mike Colles
September 29, 2021
The work was done on time and had quick friendly service from Bill. I was impressed that the added last minute brake job was completed same day! from Bill. I was impressed that the added last minute brake job was completed same day! More
by NEILFLYING
Employees Worked With
Rick Kelstrom, Mike Colles
