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Audi Hoffman Estates
Hoffman Estates, IL
5,732 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,732 reviews
November 25, 2021
A wonderful experience from start to finish. I appreciate the professionalism practiced by the service rep. (Brian) who immediately met with me to discuss my service concerns and guide me through the service the professionalism practiced by the service rep. (Brian) who immediately met with me to discuss my service concerns and guide me through the service options and processes. Special thanks are owed him for keeping me apprised of the details and progress of the maintenance and warranty repairs especially one which took several days to resolve. Communication is the "gold standard" in service agencies, and I am completely happy with my experience at Audi Hoffman Estates. More
by w.wengel
Verified CustomerEmployees Worked With
Brian Haske
November 23, 2021
Service was fast, friendly and thorough. All issues with our car were taken care of and the waiting area was comfortable and convenient to work in while I waited. our car were taken care of and the waiting area was comfortable and convenient to work in while I waited. More
by MikeinChicago
Employees Worked With
Rick Kelstrom, Mike Colles
November 19, 2021
My experience was first rate. I was greeted in a friendly and welcoming manner and all of my concerns were addressed. I appreciated the car wash—-fine service overall. friendly and welcoming manner and all of my concerns were addressed. I appreciated the car wash—-fine service overall. More
by DAJOH
Employees Worked With
Rick Kelstrom
November 17, 2021
everything went as smooth as possible. thankyou for the help Email has changed to guyjessogne@gmail.com. help Email has changed to guyjessogne@gmail.com. More
by guyjessogne
Employees Worked With
November 16, 2021
The service at the dealership always exceeds my expectations. The repair time is always less than expected which is good because I’m a “waiter”. My car is serviced well and left nice and clean. I h expectations. The repair time is always less than expected which is good because I’m a “waiter”. My car is serviced well and left nice and clean. I highly recommend Audi Hoffman Estates service. More
by SHARON.SNYDER
Employees Worked With
Mike Colles
