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Audi Hoffman Estates

Hoffman Estates, IL

4.6
5,732 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,732 reviews

December 20, 2021

They meet me when I arrived right away. They asked what I needed completed and finished the work when they said they would More

by kathryn.meyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
December 18, 2021

Cost of service higher than expected. Also tried to sell other things which would of made even more expensive More

by Ruthliberio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
December 16, 2021

Not one of the ~15 employees working indoors was wearing a mask, despite a statewide mask mandate. This dealership has no regard for the health and safety of its customers, especially those immunocompromis More

by Audi Owner
Customer Service
Recommend Dealer
No
Employees Worked With
Andy Emberton, Rick Kelstrom
December 15, 2021

Great people to do business with! They have an efficient and courteous staff. I would highly recommend. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
December 14, 2021

They were super customer service oriented and went above and beyond to help me purchase the car I wanted and saw on the Internet. Very professional and helpful! More

by BROSENHEIMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
December 14, 2021

Service was good but the general manager was not professional when asked a question about mask usage in the dealership. More

by pt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Kelstrom
December 14, 2021

Audi dealership I find very organized business, well managed. Great fast service. Facility is extremely clean. More

by brittany22x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
December 14, 2021

http://www.dealerrater.com/consumer/writereviews/0The http://www.dealerrater.com/consumer/writereviews/0 The service at Audi Hoffman estates was of excellent quality and very nice in engagement. Felt a More

by Yousufnaeem92
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha VanRyswyk and Eli Aguilar and Joe M, Iman Panah
December 13, 2021

service advisors did a great job as well as tech on the reprogramming of the sun roof on daugters car. Everything done quickly as I waited . thanks TYLER More

by FORD FUSION
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
December 12, 2021

The Audi service staff is always very professional, polite & attentive. The needs of the customer is always a priority. More

by A&M-RLX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
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