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Audi Hoffman Estates
Hoffman Estates, IL
5,573 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,573 reviews
December 22, 2024
I had a great experience and love my new Audi! Ricardo and everyone we worked with were super helpful. The closing process was fast and efficient. Great job all around! Ricardo and everyone we worked with were super helpful. The closing process was fast and efficient. Great job all around! More
by BECKER3710
Verified Customer
December 22, 2024
Mike Macedon is great and friendly. It was a pleasure dealing with him. He cares about his customers. No problem on asking him questions and explained everything about the car before yo It was a pleasure dealing with him. He cares about his customers. No problem on asking him questions and explained everything about the car before you take it out from the dealership. More
by lcagadas
Employees Worked With
December 22, 2024
Unethical business practices by management, incompetent service department. Only bright spot is Isabela Tanase, my salesperson. service department. Only bright spot is Isabela Tanase, my salesperson. More
by Sethtec
Employees Worked With
December 21, 2024
I had a great experience at the dealership couple of weeks ago, and worked with Amanda. She was super friendly and helpful and made the entire process run smoothly. If you are in the market for a new ca weeks ago, and worked with Amanda. She was super friendly and helpful and made the entire process run smoothly. If you are in the market for a new car I would highly recommend reaching out to Amanda. More
by G
Employees Worked With
December 21, 2024
Worst follow up and service we gave ever had An 60 to 90 minute service took over 4 1/2 hours minute service took over 4 1/2 hours More
by Jkmat
Employees Worked With
December 21, 2024
Sales person was great. Isabela Sales manager arrogant. Sat with financial guy. When I’m trying to get out Isabela Sales manager arrogant. Sat with financial guy. When I’m trying to get out More
by DENNIS98
December 20, 2024
I guess I just don't like the dealer all in all. Had an issue with a sales guy a year or so ago and was looking for an upgrade to my SQ5. Service was ok but took a long time to wait for the car Had an issue with a sales guy a year or so ago and was looking for an upgrade to my SQ5. Service was ok but took a long time to wait for the car More
by NRSLOANE
Employees Worked With
do not remember
December 18, 2024
Failed to diagnose serious defects which I brought to your attention. Was told everything was fine, but another dealer found what I was concerned about and corrected it. Very unhappy with the service dep your attention. Was told everything was fine, but another dealer found what I was concerned about and corrected it. Very unhappy with the service department More
by Sethtec
Employees Worked With
December 17, 2024
Carlo was so nice and helpful. I am really satisfied with my car and the purchasing price. The whole processes so efficient. I bought my loved car in a very short period of time wh I am really satisfied with my car and the purchasing price. The whole processes so efficient. I bought my loved car in a very short period of time while I am busy enough on handling my other stuffs. More
by Xiaolan Lei
Employees Worked With
