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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,889 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,889 reviews

October 19, 2025

Eddie was informed and communicative regarding all the aspects of our car purchase. He worked to understand our goals and help us to complete a transaction from start to finish in just over 24 hours. On More

by Pboomsma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie the financial guy was also professional and efficient.
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Oct 19, 2025 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 18, 2025

Tim was very courteous and helpful and the tech found the issue, where my prior visit didn’t. I still have to go back again for an Audi update but they were great in giving me a loaner and being relatively More

by Dash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and the service tech were great
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Oct 18, 2025 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

October 15, 2025

Was taken care of right away even though they were down a few employees and the work done was quick More

by BigBlue
Recommend Dealer
Yes
Employees Worked With
Jim Derosa
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Oct 15, 2025 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 14, 2025

Aldo took care of my Q5 and he explained me the issues very well. Very courteous and friendly guidance and explained the risk if i don't fix it how it will lead to damage the engine. Timely advise and fix More

by dakjana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
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Oct 14, 2025 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

October 14, 2025

Great and quick service. Got my tire changed and car cleanly quock8 *quickly. Very pleasant to work with as well. More

by Adammhoffer
Recommend Dealer
Yes
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Oct 14, 2025 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 13, 2025

No communication nor updates from service consultant Anthony for days until I reach out then get a call back that vehicle is ready. Also, my concern wasn’t addressed. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Buchanan
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Oct 16, 2025 -

Audi Hoffman Estates responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 11, 2025

This is my favorite dealership, they've always had the best customer service and service department! More

by ZBLACKOWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department (Tim)
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Oct 11, 2025 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 10, 2025

Extremely professional and definitely wanted to help me. It was a much higher level of service and I'm accustomed to. I also felt like Jim was transparent and experienced. More

by Nick.sparagis
Recommend Dealer
Yes
Employees Worked With
Jim Derosa
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Oct 10, 2025 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

October 05, 2025

I was very pleased with the service I received. It was done in a timely manner. I received a video and a report. Everything was explained to me. My consultant was very courteous and honest. Truly a More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim DeRosa, Andy Emberton
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Oct 05, 2025 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

October 04, 2025

Aldo explained everything that needed to be done & he was able to secure a discount from the Audi coupon offers I received in the mail More

by kkinchgo
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
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Oct 05, 2025 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

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