Audi Gwinnett

The sales specialist by the name of Willy Melchor did an EXCEPTIONAL job guiding me through the whole process of leasing my first car. He also was very informative and knew my needs. He answered all my ques EXCEPTIONAL job guiding me through the whole process of leasing my first car. He also was very informative and knew my needs. He answered all my questions and made sure I was comfortable through the entire process as car buying may sometimes be a huge headache. But it was a great experience and Willy exceeded my expectations! More

Great experience every time. I have been to this location multiple times and was always delighted. Staff is very courteous and knowledgeable. I highly recommend this place. multiple times and was always delighted. Staff is very courteous and knowledgeable. I highly recommend this place. More

This dealership from start to finish has been the worst I have ever dealt with in my life. Lies, terrible service from sales, to management. Now service is even terrible! Do not recommend them at all have ever dealt with in my life. Lies, terrible service from sales, to management. Now service is even terrible! Do not recommend them at all More

KT Hall was great. He was knowledgeable, polite, professional and not at all pushy. The financial gentleman was fine until we declined the optional warranty packages. He turned uncommunicative and v professional and not at all pushy. The financial gentleman was fine until we declined the optional warranty packages. He turned uncommunicative and visibly angry. Very rude. More

Easiest vehicle I've ever purchased! I went to Audi Gwinnett to test drive a Certified Q3 with sports package. I have a hip that requires a comfortable seat. Was greeted by Willy Melcho I went to Audi Gwinnett to test drive a Certified Q3 with sports package. I have a hip that requires a comfortable seat. Was greeted by Willy Melchor and we discussed why I was there. He grabbed the keys and we took the Q3 for a test drive! Excellent ride and it was really comfortable. On returning to dealership I asked Willy to run some numbers for me. Some people were in a meeting and I needed to get to my daughters to handle a problem. Asked that he call me when he had something. Through the course of the afternoon, both Willy and Jeff touched base with me several times. I have purchased a lot of vehicles in my 66 years, but never one easier that this. They were accommodating, friendly and sincere. I was not able to make it back to the dealership that day, so they offered to bring me the vehicle the next morning! I live over an hour away and was shocked by the offer. The next morning Willy showed up my Audi Q3. Can't express my appreciation enough to both Willy and Jeff! This is an outstanding dealership and I would recommend them to anyone! The price was a great deal and their customer service is top notch! More

Everything was first rate. Definitely highly recommend! I thank all the staff and people who worked together to get me my new car. Appreciate y’all! thank all the staff and people who worked together to get me my new car. Appreciate y’all! More

Dealership is great. Staff are friendly, courteous and professional. Obviously its a business, but they treat you as a person and not just a sale. professional. Obviously its a business, but they treat you as a person and not just a sale. More

Very well attended by Malcolm and by Audi Gwinnett. Very well satisfied with all acquisition process of my new car. Huge recommend the Audi Gwinnett Dealer well satisfied with all acquisition process of my new car. Huge recommend the Audi Gwinnett Dealer More

Excellent and very speedy service. They go the extra mile. Very accommodating and friendly service. I highly recommend the Audi service department and their staff mile. Very accommodating and friendly service. I highly recommend the Audi service department and their staff More

Very prompt, staff was pleasant. Took car in for oil change, they sanitized on arrival for Covid-19 as well as departure. Took care of all needs. change, they sanitized on arrival for Covid-19 as well as departure. Took care of all needs. More