Audi Gwinnett

Larry Berger provided me with outstanding customer service and follow-up! This was an out-of-state vehicle purchase, the transaction was processed very smoothly, as if in-person. Excellent follo service and follow-up! This was an out-of-state vehicle purchase, the transaction was processed very smoothly, as if in-person. Excellent follow-up from Larry and his support staff! I highly recommend that you call Larry for your next vehicle purchase! More

Robert Wallace was awesome. Helped me w/ a used Toyota Camry Hybrid. Very low pressure, very knowledgeable, didn't pretend he knew everything, but still went and found the answer to questions he didn't k Camry Hybrid. Very low pressure, very knowledgeable, didn't pretend he knew everything, but still went and found the answer to questions he didn't know. I had negotiated for them to repair a dent in the side of the car and when I stopped by to drop off the car today, Robert offered to drive me back to my office himself! Best customer service I've ever received from a car dealership! I would recommend to all friends and family. If you're smart, you'll ask for Robert. Finance department was very helpful (finance manager helped me get over $700 back from an extended warranty that was on my trade in). I'll be back! More

It was an excellent buying experience at Gwinnett Audi. Robert Wallace, the sales person, provided a wealth of information about the cars and took me on several test rides. The rides were pretty long, and Robert Wallace, the sales person, provided a wealth of information about the cars and took me on several test rides. The rides were pretty long, and definitely enough to get a good feel for the cars. Robert spent a lot of time with me and also was able to get the price to where I needed it. I would buy another car there any time, and would recommend this dealership. More

Customer Service is very important to me. The Customer Service is very important to me. The representatives/sales associates provided excellent service from the time I walked in until the time I Customer Service is very important to me. The representatives/sales associates provided excellent service from the time I walked in until the time I left. Minerva listened to my purpose for being there and what I was looking for. Immediately, the Sales Manager came over and introduced himself and provided me with business cards for future referencing. I was overwhelmed by the customer service. That same customer attention, appreciation, and service continued until I left four hours later, with a brand new Audi A5 Cabriolet. More

My husband and I drove 4 hours in order to purchase my new audi. Upon our arrival we were greeted by staff immediately. It was a very welcoming and comfortable atmosphere. We then was introduced to Robert new audi. Upon our arrival we were greeted by staff immediately. It was a very welcoming and comfortable atmosphere. We then was introduced to Robert Wallace who made this a pleasant buying experience. We test drove a couple of used audi's and Robert Wallace was very knowledable about the vehicles. Although I had made my mind up about purchasing a new audi Robert did not pressure us in purchasing one that we did not want. Robert was interested in getting to know us during the whole experience, from the test driving to signing the purchase agreement. Even after our purchase he took his time and showed us every feature on the audi and let us know how everything worked. I would definetly recommend Gwinnett Audi to friends and family and I will tell them to ask for Robert Wallace for a great warm welcoming experience. More

If this dosen't make you want to buy a car at Gwinette Audi from Larry Berger and the staff at Gwinette Audi than you don't value customer service and a pleasent car buying experience. I just bought my 2n Audi from Larry Berger and the staff at Gwinette Audi than you don't value customer service and a pleasent car buying experience. I just bought my 2nd car from Larry and Gwinette Audi in 6 weeks. Both times I dealt with the staff at Gwinette Audi they were professional and worked too come up with a deal that worked for both parties. Larry is phonomenial at what he does and dosen't pressure you into anything your not interstead in. On the finance side Claude might look like a scary individual to deal with but inside their's a true genuine kindness to make you want to leave a happy customer. The two managers Karl and Dan are on top of their game and always seem to know what's going on. I have never felt better about buying a car and thank you to Larry and Team for making me leave a happy customer. I will be back hopefully not in 6 weeks:)!!!!!!!!!!! More

We purchased our 2011 Audi Q5 from Larry Berger at Gwinnett Audi in Duluth Georgia. The entire experience was very good. Larry was a professional throughout the entire process. This is our second A Gwinnett Audi in Duluth Georgia. The entire experience was very good. Larry was a professional throughout the entire process. This is our second Audi, and we love them. We knew what we wanted, and Larry understood that and did not try and push us to buy things that we did not want. We did go to another Atlanta area dealer, and the salesperson treated us in a demeaning way that both my wife and I found insulting. Larry, on the other hand, listened to what we wanted and helped us to find it. Gwinett Audi is lucky to have him on staff. More

My whole experience was completely amazing. Not only did I get the car of my dream but the customer service was off the wall great. I would recommend everyone to come here. At first, me and my husband was n I get the car of my dream but the customer service was off the wall great. I would recommend everyone to come here. At first, me and my husband was nervous because we didn't want to get pushed or rushed into buying, but it was the opposite. I will most defiantly come back in the future. More

My service experience with Gwinnett Audi was great. I was given a good/fair deal right away and felt comfortable with the staff (never any pressure). I was also able to trade in my car for a good price too. given a good/fair deal right away and felt comfortable with the staff (never any pressure). I was also able to trade in my car for a good price too. I would recommend this dealership to my friends and family. So far so good. Thanks Audi! More

All I can say is outstanding. If you want to meet a All I can say is outstanding. If you want to meet a straight forward and to the point salesman that intimately knows every detail of the automobile All I can say is outstanding. If you want to meet a straight forward and to the point salesman that intimately knows every detail of the automobile, then Robert Wallace is your man. He is very patient and reassuring. When I switched from my very beloved BMW X3 to the new Audi Q5, I was very nervous and apprehensive. I had never driven an Audi before and was not familiar with the drive or mechanics. The first time I went to visit the dealership was entirely by accident. I thought it was a "prewoned" dealership lot and I walked into the parking lot to approach a Q7- just to look at numbers. Robert called out "Hey" and that was it. He was extremely professional, gentle hearted and non aggressive. He got me in the Q5 within 5 minutes for my test drive. He was very passionate and interested in the Audi product and that showed through his knowledge base and explanations. I would not only recommend my family and co-workers to this dealership, but plan on driving back up from Florida to find Robert to purchase my next vehicle in several years. In addition, the finance and general manager people were nice too. They were honest negotiators and told it how it was which I appreciated. Great buying experience with "no pressure". More