Audi Gwinnett

I was so fortunate or should I say blessed to have selected this dealership (Gwinnett Audi) to purchase my vehicle. The experience was truly professional and I felt very comfortable with Doug Bassette selected this dealership (Gwinnett Audi) to purchase my vehicle. The experience was truly professional and I felt very comfortable with Doug Bassette, the salesman, as well as Claud, the finance manager. I liked Doug's style of not being pushy and allowing me to focus on the car and making my own decision. I will continue to highly recommend these two gentlemen to my friends who are in the need of purchasing an automobile. I know often times people take the time to complain, however, I wanted to make sure I give credit where credit is due when such a positive experience as this one happens. This dealership is truly to be commended for their customer-centric focused! Feel free to contact me at any time I could be of service or a testimony to the quality of service I received at Gwinnett Audi. Jeffery Ryans 404.455.2720 More

I found listings from Gwinnett Audi when searching AutoTrader.com while researching used cars. Larry Berger spoke to me on the phone and was very helpful, informative, and patient. When I finally made AutoTrader.com while researching used cars. Larry Berger spoke to me on the phone and was very helpful, informative, and patient. When I finally made it to the dealer (a week later before I could get there), Larry was very nice and professional and also quite helpful and knowledgeable even though I wasn't buying a new Audi (I was buying a used vehicle). The rest of the staff were also helpful and professional. We came to an agreement that was more than fair in terms of both the sale price of the vehicle I bought as well as the trade-in amount for the car I was letting go. The rest of the process was pleasant and fairly quick (got out in about 2 hours - faster than my past two car-buying experiences). More

Larry Berger provided me with outstanding customer service and follow-up! This was an out-of-state vehicle purchase, the transaction was processed very smoothly, as if in-person. Excellent follo service and follow-up! This was an out-of-state vehicle purchase, the transaction was processed very smoothly, as if in-person. Excellent follow-up from Larry and his support staff! I highly recommend that you call Larry for your next vehicle purchase! More

Robert Wallace was awesome. Helped me w/ a used Toyota Camry Hybrid. Very low pressure, very knowledgeable, didn't pretend he knew everything, but still went and found the answer to questions he didn't k Camry Hybrid. Very low pressure, very knowledgeable, didn't pretend he knew everything, but still went and found the answer to questions he didn't know. I had negotiated for them to repair a dent in the side of the car and when I stopped by to drop off the car today, Robert offered to drive me back to my office himself! Best customer service I've ever received from a car dealership! I would recommend to all friends and family. If you're smart, you'll ask for Robert. Finance department was very helpful (finance manager helped me get over $700 back from an extended warranty that was on my trade in). I'll be back! More

It was an excellent buying experience at Gwinnett Audi. Robert Wallace, the sales person, provided a wealth of information about the cars and took me on several test rides. The rides were pretty long, and Robert Wallace, the sales person, provided a wealth of information about the cars and took me on several test rides. The rides were pretty long, and definitely enough to get a good feel for the cars. Robert spent a lot of time with me and also was able to get the price to where I needed it. I would buy another car there any time, and would recommend this dealership. More

Customer Service is very important to me. The Customer Service is very important to me. The representatives/sales associates provided excellent service from the time I walked in until the time I Customer Service is very important to me. The representatives/sales associates provided excellent service from the time I walked in until the time I left. Minerva listened to my purpose for being there and what I was looking for. Immediately, the Sales Manager came over and introduced himself and provided me with business cards for future referencing. I was overwhelmed by the customer service. That same customer attention, appreciation, and service continued until I left four hours later, with a brand new Audi A5 Cabriolet. More

My husband and I drove 4 hours in order to purchase my new audi. Upon our arrival we were greeted by staff immediately. It was a very welcoming and comfortable atmosphere. We then was introduced to Robert new audi. Upon our arrival we were greeted by staff immediately. It was a very welcoming and comfortable atmosphere. We then was introduced to Robert Wallace who made this a pleasant buying experience. We test drove a couple of used audi's and Robert Wallace was very knowledable about the vehicles. Although I had made my mind up about purchasing a new audi Robert did not pressure us in purchasing one that we did not want. Robert was interested in getting to know us during the whole experience, from the test driving to signing the purchase agreement. Even after our purchase he took his time and showed us every feature on the audi and let us know how everything worked. I would definetly recommend Gwinnett Audi to friends and family and I will tell them to ask for Robert Wallace for a great warm welcoming experience. More

If this dosen't make you want to buy a car at Gwinette Audi from Larry Berger and the staff at Gwinette Audi than you don't value customer service and a pleasent car buying experience. I just bought my 2n Audi from Larry Berger and the staff at Gwinette Audi than you don't value customer service and a pleasent car buying experience. I just bought my 2nd car from Larry and Gwinette Audi in 6 weeks. Both times I dealt with the staff at Gwinette Audi they were professional and worked too come up with a deal that worked for both parties. Larry is phonomenial at what he does and dosen't pressure you into anything your not interstead in. On the finance side Claude might look like a scary individual to deal with but inside their's a true genuine kindness to make you want to leave a happy customer. The two managers Karl and Dan are on top of their game and always seem to know what's going on. I have never felt better about buying a car and thank you to Larry and Team for making me leave a happy customer. I will be back hopefully not in 6 weeks:)!!!!!!!!!!! More

We purchased our 2011 Audi Q5 from Larry Berger at Gwinnett Audi in Duluth Georgia. The entire experience was very good. Larry was a professional throughout the entire process. This is our second A Gwinnett Audi in Duluth Georgia. The entire experience was very good. Larry was a professional throughout the entire process. This is our second Audi, and we love them. We knew what we wanted, and Larry understood that and did not try and push us to buy things that we did not want. We did go to another Atlanta area dealer, and the salesperson treated us in a demeaning way that both my wife and I found insulting. Larry, on the other hand, listened to what we wanted and helped us to find it. Gwinett Audi is lucky to have him on staff. More

My whole experience was completely amazing. Not only did I get the car of my dream but the customer service was off the wall great. I would recommend everyone to come here. At first, me and my husband was n I get the car of my dream but the customer service was off the wall great. I would recommend everyone to come here. At first, me and my husband was nervous because we didn't want to get pushed or rushed into buying, but it was the opposite. I will most defiantly come back in the future. More