Audi Gwinnett

Pleasant buying experience Mounir remembers the most important characteristic of a good customer service representative and professional salesperson. Customer first. Well don Mounir remembers the most important characteristic of a good customer service representative and professional salesperson. Customer first. Well done Mounir! You made the buying experience a pleasure. More

Seamless and easy This was the easiest, most hassle-free new car experience I've ever had. I live in Michigan but I chose Gwinnett for a particular car in their invent This was the easiest, most hassle-free new car experience I've ever had. I live in Michigan but I chose Gwinnett for a particular car in their inventory. Negotiations were a breeze. Mounir was on the spot the entire week leading up to my flight down ensuring every detail was in order. Once I arrived at the dealership the car was detailed and prepared and I was on my way in less than an hour. More

Mounir........ he's the best he made the sale very easy and comfortable, he was friendly and knowledgeable about the cars and was able to deliver to my needs, compeleting the tran he made the sale very easy and comfortable, he was friendly and knowledgeable about the cars and was able to deliver to my needs, compeleting the transaction with him was hassle free More

Honesty and hassle free Working with Mounir was pleasure and hassle free. He made my purchase experience a great one which is really rare at car dealerships. He was hone Working with Mounir was pleasure and hassle free. He made my purchase experience a great one which is really rare at car dealerships. He was honest and very friendly. I felt welcomed and was not rushed to make my decision. More

2nd Time is a Charm!!! `Mounir is a true Pro!. Being in sales myself as a manager I appreciate the way Mounir approaches his customer and truly delivers on what he says he `Mounir is a true Pro!. Being in sales myself as a manager I appreciate the way Mounir approaches his customer and truly delivers on what he says he is going to do. This is my 2nd Audi purchase in less than 1 year and would and will go back again when I feel the need for another one. Mounir and sales manager Luca are a great team and made myself and my wife feel welcome every time we set foot in the showroom. My wife is very happy with her Q7 and she is having a few after market things done and once again Mounir and Luca have made that scheduling process a breeze. Thanks for taking what some people believe is a process that is like pulling teeth and making it an enjoyable experience. You both represent Rick Case and the Audi Brand in a BIG WAY!!. Kevin M. More

Outstanding salesman with great care and patience This was my first Audi purchase and I have awesome experience and good things to say about this dealer and my dealings with Mounir Barhoumi and Luka V This was my first Audi purchase and I have awesome experience and good things to say about this dealer and my dealings with Mounir Barhoumi and Luka Vujnovic. He showed me around and gave a detail pros and cons of getting a new car from their dealership Vs placing my planned order. I bought a 2015 Audi A6. I visited several times, took several test drives, and Mounir spent as much time as needed to answer all my questions. Mounir handled us with great care and patience. He was able to provide clear answers for everything i asked. He put all my concerns at ease as we continued through the buying process. Mounir worked with Luka to offer me a great deal. I have enjoyed through the buying process and will definitely love to recommend my friends and certainly will do business again with you guys. You are the best ! More

Lauren Whitcraft + Audi Gwinnett = EXTRAORDINARY Experience What a wonderful car buying experience my wife and I had this weekend. Lauren Whitcraft knowledgeably and professionally walked us through the entire What a wonderful car buying experience my wife and I had this weekend. Lauren Whitcraft knowledgeably and professionally walked us through the entire car buying process. Her product knowledge was far superior to anyone else we had talked to. I wholeheartedly would recommend Lauren and Gwinnett Audi to anyone looking for a great deal on an Audi. More

quick and easy Mr. Ellington is my salesperson. We did the entire transaction of buying a new A8 complete with pricing my trade over the internet and phone. Everythi Mr. Ellington is my salesperson. We did the entire transaction of buying a new A8 complete with pricing my trade over the internet and phone. Everything was exactly as agreed and efficiently handled. They even added a nice touch by including a t shirt, hat and coffee mug. In other words, this is not a look place you will be nickeled and dimed. I do believe they actually appreciate your business. More

Highly recommend - Ask for Ethan Dibble! Great experience buying our SUV! Ethan Dibble and Jonathan Torres were friendly and very professional from start to finish. I will definitely recomme Great experience buying our SUV! Ethan Dibble and Jonathan Torres were friendly and very professional from start to finish. I will definitely recommend them to friends and family. More

Audi Gwinnett = Nightmare 8/17 bought 2014 Q5 from Audi G. Temporary tag until 9/17. 9/16 tag not arrived. Called. Stacey Settle who sold me car left me voice mail that Audi G 8/17 bought 2014 Q5 from Audi G. Temporary tag until 9/17. 9/16 tag not arrived. Called. Stacey Settle who sold me car left me voice mail that Audi G sent my title/registration into State "weeks ago"; blamed the Tag Office for delay (I still have the voice mail). Took off work and went to Tag Office; Audi G hadn't sent ANY paperwork. Stacey Settle flat out lied to me. Went to Audi G. They hadn't even gotten the title for the Q5 from Hall County CU, let alone sent the paperwork into the State. Claude Brackett assured me Audi G would "walk it through" when title arrived. Called Hall Co CU today, 9/25, and title was delivered to Audi G 9/18/14 (tracking on envelope). Called State and Audi G STILL hasn't sent title/registration into State. It's already 8 days into extended tag (that I had to wait in line for) and can't get another. State says I will have to "park the car" after 10/17 until Audi G bothers to fix this. Can't get straight answer from Audi G. Stacey Settle never returned my calls. Spend your $40,000+ with an honest dealership and customer service beyond getting your money. Audi G = Nightmare. More