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Audi Gwinnett

Duluth, GA

4.6
460 Reviews

3180 Satellite Blvd

Duluth, GA

30096

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Showing 460 reviews

February 21, 2022

Treated us great at Service. Made appt.they said 1.5 hrs n met it More

by Lousolis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bradberry, Glen Phelts
February 09, 2022

My service Advisor was Jeffery Bradberry at Audi Gwinnett 0 2/7/22 excellent service . More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bradberry
Feb 09, 2022 -

Linda responded

I had an appt.2/7/22 with Jeffery Bradberry for a recall on my 2018 Audi . I was very pleased with the prompt service and courtesy he gave me . He explained everything that would be done and kept me up to date on the time line . I moved to Alpharetta last year and I will always have my car serviced at Audi Gwinnett. Thanks so much, Linda Kober

Feb 09, 2022 -

Linda responded

The quality service and excellent service advisors likeJeff Bradberry are just two of the reasons I will always have my car serviced at Audi Gwinnett. Thank you so much , Linda Kober

Feb 09, 2022 -

Linda responded

I am very pleased with the exceptional service that I receive at Gwinnett Audi . Jeff Bradberry was my service advisor on February 7, 2022 for a recall on my Audi . He was very courteous and took time to answer my questions about the recall . My car was ready in about an hour just as he had said . I wouldn’t go anywhere else for the service to my car. Linda Kober

Feb 09, 2022 -

Linda responded

Gwinnett Audi is the best for customer service and their service department is excellent . I recently was their for a recall appointment on my 2018 Audi and Jeff Bradberry was my advisor . He was very courteous through the process . I recently moved to Alpharetta but will always go to Gwinnett Audi for the service I need for my car . Thank you all so much for caring about your customers. Linda Kober

Feb 09, 2022 -

Linda responded

I wouldn’t take my car anywhere else . I had an appointment with Jeff Bradberry at Gwinnett Audi on Feb. 7, 2022 for a recall on my 2018 Audi . The service department is awesome and Jeff was great with explaining to me the process of getting the recall problem taken care of . I always feel so safe in my car after they take care of any issue . They are so caring and very professional while being friendly as well., Thank you , Linda Kober

February 09, 2022

Since I moved here three years ago. The dealers been Very responsive to our needs to Getting every issue corrected. More

by nadasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bradberry, Glen Phelts, Josh Campbell
January 28, 2022

Took care of the recall pretty quickly. They said 2 hours, but was done in a little over an hour. Plus my sales person, Drew, is always ready and willing to assist me even though the car is now 8 month More

by Noel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew. Can’t recall service guy’s name
December 26, 2021

Quick in and out service, always on point, honest and with reasonable prices. Complimentary car wash More

by Andre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Phelts
December 07, 2021

I did not have an appointment but, the professionals at the Audi service department were able to diagnose the issue with my vehicle and correct it. I was never made to feel like I was unappreciated. More

by Bruceweber94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denzel
December 07, 2021

(Tuesday)Noticed an antifreeze leak and drove straight to dealership. Glen was able to get my Q5 checked out and water pump replaced so I could safely get on the road (Thursday) to get to my father in-laws f More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Phelts
November 30, 2021

Honest and upfront about the current market. Willingness to work out a deal. Accessible and professional. Approval process was fast and painless. I would recommend this place. And thank you Fritz Brice for More

by Smalone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Brice
November 05, 2021

Just had my Audi 55,000 mile service. Denzel was awesome! Accurate with time of completion & estimate, help with figuring out what to get done for best price, very pleasant, nice waiting room with good coff More

by Hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daenzel Samuel
October 09, 2021

Easy to schedule service and they don't try to pressure you for unnecessary work. More

by roobert1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Phelts