Audi Gwinnett

95K Service Im in the Military and recently bought a 2008 Audi A3. I came to the Rick Case Audi dealer for the 95K Service and was unexpectedly met with complete Im in the Military and recently bought a 2008 Audi A3. I came to the Rick Case Audi dealer for the 95K Service and was unexpectedly met with complete professionalism. Glen Phelts went above and beyond what I assume were his daily duties and helped me out immensely. I feel in love with Audi while stationed in Italy with the 173rd, but I promised myself that I would own an Audi and knowing that I have this type of service behind such a great product warms my heart. Thank you so much for such a positive experience. It should be illegal to have that much fun while driving an Audi. More

good service I would like to give 6 star rating to Dnaiel marcy for his help to drive out my first german baby and he is nice guy too. I would like to give 6 star rating to Dnaiel marcy for his help to drive out my first german baby and he is nice guy too. More

Very professional and courteous I would instantly recommend this seller to anyone. I'm very happy with the product and will continue to do business with him in the future. I would instantly recommend this seller to anyone. I'm very happy with the product and will continue to do business with him in the future. More

Great experience as a first timer I have never driven a brand new car off the lot && he helped me find exactly what I was looking for! He provided me with every bell && whistle I hoped I have never driven a brand new car off the lot && he helped me find exactly what I was looking for! He provided me with every bell && whistle I hoped for with ease. Helped me figure out every twist && turn the car had to offer in the simplest of ways and made it easy for me to fall in love with my new 2016 Audi Q5! He also provided me with yummy tea throughout my entire visit(: I will be recommending him to each && everyone I know looking to buy a new car. More

Awesome! Daniel was super awesome. Best car buying experience to day! Went out of his way to make sure everything was perfect. Do your self a favor and ask for Daniel was super awesome. Best car buying experience to day! Went out of his way to make sure everything was perfect. Do your self a favor and ask for Daniel, you'll thank me. More

My New A5 I drove 2 plus hours to purchase my Audi A5 and I would do it all over again. This is my second go round with Gwinnett Audi. The atmosphere in this e I drove 2 plus hours to purchase my Audi A5 and I would do it all over again. This is my second go round with Gwinnett Audi. The atmosphere in this establishment is very professional . I didn't feel, as if I was pressured in making my decision with my Audi A5. Tony Muirhead was the sale person that accessed me during this time. Tony was very knowledgeable with this vehicle. I didn't feel pressured by him at all he was very helpful . Again Thanks Tony Muirhead More

Worst after service!!! Came here to purchase used volkswagen from here. I am only giving a review base on a service. When i first start a car from there lot, the car d Came here to purchase used volkswagen from here. I am only giving a review base on a service. When i first start a car from there lot, the car did not start so they brought a jump cable to start a car and tells me it happen because the car was sitting in the lot long time. And he told me if the car did not turn on they will replace the battery So after that we purchase a car less than a 3 hour. After we purchase a car and on our way to home we found a window that are cracked it was too late night to call the dealer. So that night i turn on a car so i can drive but the car did not start again. So i again used a jump cable to start a car. And next morning i start a car so i can go to work....but the car did not start at all. So afternoon i took a car back to the rick case audi to solve a problem. The salesman told me they will replace a battery and take the car back to service.... After 10 or 20 min later they brought the car back to me, and when i open the hood the battery was not replace and salesman told me they only charge the battery... I am okay because car does a start. And few days later sales man text me that they did replace a battery. And i told him "no they did not replace the battery" and salesman told me "oh really, looks like service center only charge the battery" It was really funny to me so i brought the car to our local volkswagen dealer and tells me that car battery is not a new, the battery was not replace whithin 1week. After i request schedule for the window and they told me they will replacement my window at december 18 which is today. So today i request service at 9:30am around 3pm i call a salesman for an update.... And he told me my car is not going to be ready due to they order wrong parts.... So i have to reschedule for next time......... Really? I just bought this car less than a month and i dont know why i have to having all this kind of stress? Its really want to file a complaint to this dealer. Never had a stress from bmw dealer before More

Nice deal ! It was a great experience, well advised by Mr. Mounir Barhoumi! I will recommande Audi Gwinnett to all my Friends. Thanks for your amazing service It was a great experience, well advised by Mr. Mounir Barhoumi! I will recommande Audi Gwinnett to all my Friends. Thanks for your amazing service Sami More

Purchase Out of State with Ease I purchased a new 2016 Audi Q5 from Audi Gwinnett with the assistance and sales expertise of Daniel Marcy. Purchasing a vehicle from Georgia from Bost I purchased a new 2016 Audi Q5 from Audi Gwinnett with the assistance and sales expertise of Daniel Marcy. Purchasing a vehicle from Georgia from Boston was made easy as Daniel was there to walk us through the process, able to answer any questions that arose and the customer service did not end with delivery of the vehicle! Daniel checked in and ensured that I was happy with the purchase and answered any questions I had about getting to know the ins and outs of the vehicle. I am over the moon with my new Audi and appreciate all the support and professionalism during the purchasing process! More

Service Tony Muirhead is a great person He has a excellent customer service skills and always prompt on replying phone calls. Thanks for your help to get goi Tony Muirhead is a great person He has a excellent customer service skills and always prompt on replying phone calls. Thanks for your help to get going. More