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Audi Fort Washington

Fort Washington, PA

4.7
264 Reviews

428 Pennsylvania Ave

Fort Washington, PA

19034

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264 Reviews of Audi Fort Washington

December 11, 2020

Excellent experience. My service writer (Mike) was professional and knowledgeable. He made sure our service was completed in a timely manner and car was cleaned when we picked it up. More

by B52Gunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kerstetter
Dec 22, 2020 -

Audi Fort Washington responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

November 25, 2020

Mike takes good care of my car and me. I was well informed about what was going on with my car. All staff I dealt with courteous and attentive. More

by Betsy
Recommend Dealer
Yes
Employees Worked With
Mike Kerstetter
Nov 29, 2020 -

Audi Fort Washington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Fort Washington! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2020

Scott Lam and Bill Smith were a pleasure to work with. Would do it again and would recommend their services to any one. Good experience. More

by who
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Smith, Scott Lam
Nov 19, 2020 -

Audi Fort Washington responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

November 01, 2020

i came in for a coolant fan and a leak.. paid $6000 an my problem was still there.. they tried to charge me an additional fee to fix the orginal problem More

by germain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Kerstetter
October 24, 2020

I drove from NYC to lease my auto from Audi Fort Washington, PA. Facility and staff were professional and pleasant. Jeff was so kind and patient. Thank you!. More

by Ellen H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lupkin
Nov 09, 2020 -

Audi Fort Washington responded

Hi Ellen! We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2020

My service advisor, Mike was exceptional at keeping in touch with me and making sure my vehicle was fixed perfectly. I appreciate all he did. More

by joe4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kerstetter
Oct 14, 2020 -

Audi Fort Washington responded

Joe, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2020

Terrible experience! Didn’t get the help needed at all and issue still hasn’t been resolved at all. I wouldn’t advise anyone to come here More

by Masoodusman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willow Grove Service
July 21, 2020

Profesional I was working with Robert Prigge. He was upfront, patient and professional throughout the entire process. I ended up getting a car from out of state More

by Mohan Prasad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Prigge
Jul 22, 2020 -

Audi Fort Washington responded

Hi Mohan, thank you so much for your positive comments about Audi Fort Washington! If you have any further questions, please give us a call. We're always happy to help!

July 13, 2020

Less than stellar customer service During the day of purchase I was left waiting for four hours in the showroom. There was only one finance person available and I was left waiting way t More

by agreb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Sales Audi Willow Grove
Sep 24, 2020 -

Audi Fort Washington responded

I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (267) 728-7313 so we can assist you further. Thank you, and we hope to hear from you soon.

June 29, 2020

Terrible experience. Went to look at used cars, had appointment, waste of time. The salesman (Chris?) was too busy and had no interest to discuss anything while waiting for car to come back from test More

by HammerZeit
Recommend Dealer
No
Employees Worked With
Chris, Tyler
Sep 24, 2020 -

Audi Fort Washington responded

We are disappointed to learn of your experience here at Audi Fort Washington, but will take this opportunity to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (888) 892-5114. We look forward to hearing from you.

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