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Audi Fort Lauderdale - Service Center
Fort Lauderdale, FL
847 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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847 Reviews of Audi Fort Lauderdale - Service Center
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Verified Customer
July 21, 2025
fast service and explained what would be done to the vehicle and how long it would take vehicle and how long it would take More
by DIGROUP
Employees Worked With
July 17, 2025
David was great. Very professional, courteous, and kept me updated on the progress of my car's repairs. Very professional, courteous, and kept me updated on the progress of my car's repairs. More
by ANDY72
Employees Worked With
July 17, 2025
William (Nick) Nickerson was absolutely fabulous! My wife and I went to the dealership, met Nick, he showed us and informed us all about the Q3 and Q5, went for test drives, and bought the Q5. Love My wife and I went to the dealership, met Nick, he showed us and informed us all about the Q3 and Q5, went for test drives, and bought the Q5. Love Nick's demeaner, knowledge, and expertise! My wife went back a few days later with a few questions and Nick spent an hour helping her! Nick - you're the best! More
by FAS0
Employees Worked With
William (Nick) Nickerson
July 16, 2025
David went out of his way to fit me in to the shop last minute and get me back in the road quickly. He was attentive, professional and a pleasure to deal with! minute and get me back in the road quickly. He was attentive, professional and a pleasure to deal with! More
by BRETT52
Employees Worked With
July 10, 2025
I only take my car to Audi Fort Lauderdale. Super honest , incredibly knowledgeable people to work with. Best in the industry. Will continue to have my business every time. Thank you! Super honest , incredibly knowledgeable people to work with. Best in the industry. Will continue to have my business every time. Thank you! More
by CHRISTIAN95
Employees Worked With
July 10, 2025
Audi service has always been wonderful for whatever my car has needed. the videos they take are very helpful. Also Anna is definitely one of the best service managers I have encountered, she was so helpfu car has needed. the videos they take are very helpful. Also Anna is definitely one of the best service managers I have encountered, she was so helpful with explaining the repair details and arranging transportation for me. More
by MAOKRONGLY
Employees Worked With
AnnaLee
July 04, 2025
Since this dealership is the closest to me, I have been going there for years when I need it. But I can't say that I am very happy. Whenever I call the service on the phone, it is very difficult to find so going there for years when I need it. But I can't say that I am very happy. Whenever I call the service on the phone, it is very difficult to find someone to solve my problem or to answer the phone. Despite trying to reach me many times, I could not get an answer and when I called the Miami dealership, it was both pleasing and sad to find the answer on my first call. Sometimes I research my own question, find it and solve it myself. A customer service quality that I cannot associate with the Audi brand and quality. Maybe this dissatisfaction is due to the friendly and solution-oriented service that I received at the Audi service in Europe and that I am used to. Here, the customer is seen as a job that only needs to be solved and sent off. In Europe, where this brand was born, the customer is seen as a person to thank for choosing their brand and we leave the dealership feeling special and happy in the face of the service we receive. For this reason, when we go to the dealership and leave in there. We are comfortable and happy. When I leave the dealership here, I kinda say say of that thank God it is over and I pray that I will not come back for a long time. This is sad More
by HALKOYMEN
Employees Worked With
Other Employees :
I just want to point out that the previous service was provided by a female employee named Annaleese. I can say that it is the best service quality I have received from Audi in America.
July 02, 2025
Steve Kincaid has sold me 3 - Q7s ! The best! However, the dealership needs more options in stock, other than all black and or white. It's been that way for years. The best! However, the dealership needs more options in stock, other than all black and or white. It's been that way for years. More
by ROBERT.HUGHES
Employees Worked With
July 01, 2025
I was shocked to learned that I had to keep the nail in my tire in order for the warranty to be valid. I wish I had been told that when I purchased the tire warranty. . . .However, there was no way I would my tire in order for the warranty to be valid. I wish I had been told that when I purchased the tire warranty. . . .However, there was no way I would have been able to drive my car to your service dept. . . . The service rep told me that I could not prove it was indeed my car despite the fact that I took photos. . . .Please advise for future reference! More
by MICHELESELLSFL
Employees Worked With
I dont remember
