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Audi Farmington Hills

Farmington Hills, MI

4.1
317 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills. Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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37911 Grand River Ave

Farmington Hills, MI

48335

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Showing 317 reviews

January 24, 2024

Lauren is a true professional and an asset to your company. She was knowledgeable and a great communicator. More

by JimmyMac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicholas Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Zajdel
Feb 13, 2024 -

Audi Farmington Hills responded

We're glad to know that you had a positive experience with Lauren, she's indeed an asset to our team. We appreciate your feedback and we'll make sure it reaches her. If any other aspects of your visit could have been improved, please don't hesitate to reach out directly. Thank you, Tim Tharp - Sales Manager - (248) 991-8311

January 18, 2024

They were kind and understanding and not pushy at all. They understood what I was looking for and what I needed. Highly recommend. More

by Rosemariepiccione85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Jan 19, 2024 -

Audi Farmington Hills responded

Rosemarie, it's great to know that our team at Audi Farmington Hills was able to understand your needs and provide a comfortable experience. Thank you for recommending us!

January 15, 2024

We had a great experience in buying a car from this dealership. The whole process was quick, painless, and explained in a very straightforward way. The sales associate we worked with (Z Amhaz) was very More

by A R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz, Jennifer Martin
Jan 17, 2024 -

Audi Farmington Hills responded

Hello, thank you so much for sharing your great experience with us! We're happy to hear that our team provided you with communicative and efficient service, and we appreciate your recommendation!

January 12, 2024

Great appreciation to Mickaela for her friendly,easy communication,and carefulness. She replies to us very fast and always make sure we understand all the details regarding the vehicle. After an appoint More

by Sam Jiang
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mickaela Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Audi Farmington Hills responded

Sam, it's fantastic to know that Mickaela provided you with such a smooth and efficient experience at Audi Farmington Hills. We're glad she was able to assist in making your purchase process easy! Enjoy the new ride!

January 09, 2024

Jerron and his team are great to work with. His team is knowledgeable, good listeners and are professional is every aspect. I had our vehicle in for Transmission fluid flush and Catalytic conve More

by Rohan Lad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerron Contratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessika Dlugosz
Jan 10, 2024 -

Audi Farmington Hills responded

Rohan, we're glad to know that Jerron and his team at Audi Farmington Hills provided you with a great experience. We'll make sure Jessika Dlugosz gets your recommendation as well! Thank you for the review, we look forward to seeing you again in the future.

January 03, 2024

Contacted Audi Farmington Hills to test drive a couple used Q5s, Mickaela Latour quickly replied and set up an appointment to test drive them. When we arrived for the appointment, she had the vehicles re More

by rickgriffith48152
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickaela Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Audi Farmington Hills responded

Rick, it's great to know that Mickaela provided a smooth and convenient experience for you at Audi Farmington Hills. We're glad the online appraisal was handy and hope your daughter is enjoying her new app! Thank you for choosing us.

December 11, 2023

Mickaela was a huge help during the delivery of my first Audi, prepared for my arrival and ready to answer any questions I had. More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Mickaela Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Audi Farmington Hills responded

Hi Kevin! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2023

Never heard back from dealership. After numerous attempts on different websites. Dealership is non responsive to customer requests. More

by QM4201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick Hamama
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Latour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Sadek, Zahraa Amhaz, Lauren Zajdel
November 21, 2023

Horrible place , wouldn't take my warranty looked at car for 5 seconds charged me 200 bucks !! Then the electrical problem i had previously they said they fixed last time doesn't work again , the nerve the More

by Rbf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other Employees : Justin
Nov 22, 2023 -

Audi Farmington Hills responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Audi Farmington Hills. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (248) 471-0800 so we can work towards a resolution.

Nov 22, 2023 -

Rbf responded

I did no one called back

October 25, 2023

Lee is an excellent sales representative. He is very knowledgeable about his products. He is also highly professional. More

by daveyscreations
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickaela Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Sadek
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