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Audi Farmington Hills

Farmington Hills, MI

4.2
307 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Farmington Hills. Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Farmington Hills is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 37911 Grand River, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Audi Farmington Hills is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. 1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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37911 Grand River Ave

Farmington Hills, MI

48335

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Showing 307 reviews

June 17, 2024

Z was incredibly helpful and a pleasure to work with. I am out of state and needed to move quickly on a vehicle. She was able to help me get everything done quickly and smoothly. She answered all my ques More

by swspoerle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Jun 17, 2024 -

Audi Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was an incredible experience. We hope to see you again here at Audi Farmington Hills.

June 13, 2024

Z was amazing. She was super friendly and more than accommodating. The used vehicle we looked at needed a minor repair for us to purchase it. She made sure it happe More

by Dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Jun 14, 2024 -

Audi Farmington Hills responded

Hi Dean, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Audi Farmington Hills.

June 09, 2024

Z was amazing and honest! I purchased a car online and she made it a better experience than I have ever had! I would highly recommend working with her if you are looking for a More

by Michael G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zahraa Amhaz
Jun 10, 2024 -

Audi Farmington Hills responded

Nothing quite tops hearing that one of our Audi Farmington Hills clients recently enjoyed their best vehicle purchasing experience ever. Thank you very much, Michael, for the wonderful feedback and trust in us with your time and business. Z will be proud to learn her assistance earned the commendations and your recommendation, and we all wish you safe and enjoyable travels ahead. Reach out to us if you need our support for anything along the way.

June 05, 2024

Z did an amazing job very efficient from start to Finish! I would recommend her! More

by mmechigian@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Tharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zahraa Amhaz
Jun 05, 2024 -

Audi Farmington Hills responded

Hi, We appreciate the review. We are glad your time with us was an amazing experience. We hope to see you again here at Audi Farmington Hills.

June 03, 2024

Zahraa was in a word - Amazing. Z not only made the transaction was incredibly simple but she took the time (even outside of business hours) to make sure we knew what we were gettin More

by CWhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Jun 03, 2024 -

Audi Farmington Hills responded

We're delighted to hear that Zahraa made your experience at Audi Farmington Hills so enjoyable and seamless. Thanks for sharing such positive feedback! Enjoy your new vehicle, and we'll be here when you're ready for another Audi!

May 28, 2024

Got a quote from a local garage, called this dealership and was quoted $500 less. Drove an hour there only to be told, sorry we misquoted. Wasted 2 hours of my work time, mileage and gas only to be told More

by sschneiderbsv
Recommend Dealer
No
Employees Worked With
Service
May 29, 2024 -

Audi Farmington Hills responded

Hello, Thank you for bringing this to my attention. Our goal is to provide our customers with a transparent experience. It is regrettable to hear we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Tim Tharp - Sales Manager - (248) 991-8311

May 17, 2024

Lee was a go-getter! He got me into the exact A5 that I wanted, sports trim package, loaded, even though it was in another state, at the right price. He was friendly, att More

by Lauren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Audi Farmington Hills responded

Lauren, we're so glad to know that Lee was able to help you find the perfect A5 at Audi Farmington Hills! Enjoy your new ride and don't hesitate to reach out if there's anything else we can assist with.

May 16, 2024

Outstanding care. Made my entire buying process smooth and easy. Z Amhaz was amazing and so easy to work with. I was shopping nationwide and she still beat out every o More

by Hassanmazloum10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Tharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zahraa Amhaz
May 16, 2024 -

Audi Farmington Hills responded

We're delighted to know that you had a smooth and easy buying process with us at Audi Farmington Hills. We appreciate your high recommendation, thank you for choosing us!

May 14, 2024

The facilities are modern and functional but didn't have much to offer customers in terms of refreshments as we were there for over 2 hours. Not what is expected in a luxury dealership. More

by Cabrio summer man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Snyder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zahraa Amhaz
May 14, 2024 -

Audi Farmington Hills responded

We appreciate your feedback. We'll consider this as we continually strive to improve our customer experience. Thank you for bringing it up!

May 14, 2024

I could not be happier with Lee’s service, he guided me through the lease process which got me in and out quickly. More

by Mohamedyousaf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Tharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Audi Farmington Hills responded

We're delighted to know that Lee provided you with such a smooth leasing experience at Audi Farmington Hills. Thanks for your feedback and enjoy the ride!