
Audi Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Follow up with this dealership was difficult. Getting specific information about a specific vehicle was more difficult. I was repeatedly steered toward vehicles I was uninterested in buying. Why Getting specific information about a specific vehicle was more difficult. I was repeatedly steered toward vehicles I was uninterested in buying. Why is this process so difficult. Never received a response from Tim. More
I have listened to Lee play his voicemails on speaker phone mocking customers and using inappropriate language when speaking about potential customers. Gladly drove 45 minutes further to not have to deal phone mocking customers and using inappropriate language when speaking about potential customers. Gladly drove 45 minutes further to not have to deal with these nasty salespeople. More
Sales manager Tim Tharp is a joke! He will not return your calls. They will take your money and run. After sales service is non existing. Beware! He will not return your calls. They will take your money and run. After sales service is non existing. Beware! More
Lee Sadek was absolutely rude, disgusting, & unprofessional. Very entitled, ignorant, unhelpful and continued to play on his phone as we were speaking to him. Don’t ever work with him or give hi unprofessional. Very entitled, ignorant, unhelpful and continued to play on his phone as we were speaking to him. Don’t ever work with him or give him your business. NASTY customer service. More
Patrick was helpful, professional, and made the car-buying process easy. Highly recommend their service! car-buying process easy. Highly recommend their service! More
Have worked with jerron and at least three other service people at suburban Audi over the years with two different cars. Have found them to be sharp, prompt, and friendly, looking out for me even when at ti people at suburban Audi over the years with two different cars. Have found them to be sharp, prompt, and friendly, looking out for me even when at times Audi corporate was not. The service intervals and repairs were done competently and on time, and with at least 20 visits in the last 15 years, I think that's a pretty excellent record. More
Patrick is an extremely attentive salesperson. We purchased 2 vehicles from him in less than a month and our experience was extremely favorable. He is attentive, diligent and responsive on a momen We purchased 2 vehicles from him in less than a month and our experience was extremely favorable. He is attentive, diligent and responsive on a moment’s notice! Will certainly be purchasing more vehicles from him in the coming months. More
I appreciated the buying process and the attention i was given by the used car manager and the General manager. I truly felt that they knew i was serious about making a deal work and they worked to make it given by the used car manager and the General manager. I truly felt that they knew i was serious about making a deal work and they worked to make it happen and we made it happen. Finance was an easy experience with no pressure. If i had to recommend anything, i would recommend to Lee (my salesman) that he takes more care with his customers. He left me wondering where he had gone on several occasions. I had questions for him that he was not available to me to answer at times. The kicker for me that left me a bit miffed was that i had to remove my own plate and install on my new car. When i was ready to go, i had to go back in and ask for my new keys. There was zero excitement from Lee for me coming in and purchasing a $70k corvette. It was just kind of anti-climactic. Having said that, I absolutely love my 2021 Corvette!!! More